kitio.aiChatHelp.ai vs Kotae
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ChatHelp.ai starts at See pricing page and Kotae starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Embeddable website chat widget
- Training on site data and documents
- Live chat takeover
- Lead capture messages
- Private knowledge base
- Bring your own API keys
- Train on website and files
- Custom responses
- Lead-capture form
- Escalations
- Facebook Messenger
- Voice chat
| Feature | ChatHelp.ai | Kotae |
|---|---|---|
| Best for | Website chat widget and AI toolbox that runs on your own API keys | AI website chatbot for small-business customer inquiries |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $19/mo |
| Free plan | Yes | No, 30-day trial |
| Made by | ChatHelp.ai | Kotae |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ChatHelp.ai starts at See pricing page and Kotae starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$19/mo
- 1,000 answers per month
- Train on website and files
- Full conversation history
Pro
$37/mo
- 4,000 answers per month
- Lead-capture form
- Escalations
- Facebook Messenger
Pro + Voice
$149/mo
- 8,000 answers per month
- Everything in Pro
- Real-time voice chat
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ChatHelp.ai
- Free chat widget for your website
- Use your own OpenAI, Claude or Gemini keys
- Humans can take over a live chat
- Pricing details are not clear on the site
- Many of the promised tools are still marked as coming soon
- Setup help is mostly through Discord
Kotae
- 30-day trial on every plan
- No ticketing system needed
- Full conversation history
- No permanent free plan
- Plans cap answers per month
- Voice chat only on the top plan
Which one should you choose?
Choose ChatHelp.ai if you want:
- Free chat widget for your website
- Use your own OpenAI, Claude or Gemini keys
- Humans can take over a live chat
Watch out: pricing details are not clear on the site.
Choose Kotae if you want:
- 30-day trial on every plan
- No ticketing system needed
- Full conversation history
Watch out: no permanent free plan.
ChatHelp.ai vs Kotae FAQ
What is the difference between ChatHelp.ai and Kotae?
ChatHelp.ai: Website chat widget and AI toolbox that runs on your own API keys. Kotae: AI website chatbot for small-business customer inquiries. Both are customer support tools.
Is ChatHelp.ai or Kotae cheaper?
ChatHelp.ai starts at See pricing page and Kotae starts at $19/mo. Check both pricing pages for current plans.
Do ChatHelp.ai and Kotae have free plans?
ChatHelp.ai: Yes. Kotae: No, 30-day trial.
Who makes ChatHelp.ai?
ChatHelp.ai is made by ChatHelp.ai.
Who makes Kotae?
Kotae is made by Kotae.
Which should I choose, ChatHelp.ai or Kotae?
Choose ChatHelp.ai if you value free chat widget for your website and use your own openai, claude or gemini keys. Choose Kotae if you value 30-day trial on every plan and no ticketing system needed.