kitio.aiChatBuild AI vs ChatHelp.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ChatBuild AI starts at $39.99/mo and ChatHelp.ai starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Training on docs and web pages
- Embed with a code snippet
- Live chat handoff
- Custom branding
- Preview on your own site
- Embeddable website chat widget
- Training on site data and documents
- Live chat takeover
- Lead capture messages
- Private knowledge base
- Bring your own API keys
| Feature | ChatBuild AI | ChatHelp.ai |
|---|---|---|
| Best for | Custom AI support chatbot widgets for any website | Website chat widget and AI toolbox that runs on your own API keys |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $39.99/mo | See pricing page |
| Free plan | Yes | Yes |
| Made by | ChatBuild AI | ChatHelp.ai |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ChatBuild AI starts at $39.99/mo and ChatHelp.ai starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 300 credits
- No credit card
Pro
$39.99/mo
- 5,000 messages per month
- 1 chatbot, 100 web pages
- Live chat and custom branding
Premium
$84.99/mo
- 20,000 messages per month
- Up to 200 web pages
- Private Discord community
Enterprise
$349.99/mo
- 100,000 messages per month
- Up to 500 web pages
- 20 file uploads
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ChatBuild AI
- Free credits to start, no card
- Works with WordPress and Shopify
- Guided setup for beginners
- Paid plans start near $40 a month
- Pro plan includes only one chatbot
- Low file upload limits
ChatHelp.ai
- Free chat widget for your website
- Use your own OpenAI, Claude or Gemini keys
- Humans can take over a live chat
- Pricing details are not clear on the site
- Many of the promised tools are still marked as coming soon
- Setup help is mostly through Discord
Which one should you choose?
Choose ChatBuild AI if you want:
- Free credits to start, no card
- Works with WordPress and Shopify
- Guided setup for beginners
Watch out: paid plans start near $40 a month.
Choose ChatHelp.ai if you want:
- Free chat widget for your website
- Use your own OpenAI, Claude or Gemini keys
- Humans can take over a live chat
Watch out: pricing details are not clear on the site.
ChatBuild AI vs ChatHelp.ai FAQ
What is the difference between ChatBuild AI and ChatHelp.ai?
ChatBuild AI: Custom AI support chatbot widgets for any website. ChatHelp.ai: Website chat widget and AI toolbox that runs on your own API keys. Both are customer support tools.
Is ChatBuild AI or ChatHelp.ai cheaper?
ChatBuild AI starts at $39.99/mo and ChatHelp.ai starts at See pricing page. Check both pricing pages for current plans.
Do ChatBuild AI and ChatHelp.ai have free plans?
ChatBuild AI: Yes. ChatHelp.ai: Yes.
Who makes ChatBuild AI?
ChatBuild AI is made by ChatBuild AI.
Who makes ChatHelp.ai?
ChatHelp.ai is made by ChatHelp.ai.
Which should I choose, ChatBuild AI or ChatHelp.ai?
Choose ChatBuild AI if you value free credits to start, no card and works with wordpress and shopify. Choose ChatHelp.ai if you value free chat widget for your website and use your own openai, claude or gemini keys.