kitio.aiLiveChat vs Build Chatbot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Build Chatbot starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Train on uploaded files
- Live agent handoff
- Chat history review
- Lead data collection
- iOS and Android apps
- Zapier and Slack integrations
| Feature | LiveChat | Build Chatbot |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Website chatbot trained on your own files and content |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Text | Build Chatbot |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Build Chatbot starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Build Chatbot
- Free plan to get started
- Mobile apps for replying on the go
- Live agent takeover
- Free plan allows only a few chats a month
- Paid plan prices not clearly listed
- Limits on file size and messages
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Build Chatbot if you want:
- Free plan to get started
- Mobile apps for replying on the go
- Live agent takeover
Watch out: free plan allows only a few chats a month.
LiveChat vs Build Chatbot FAQ
What is the difference between LiveChat and Build Chatbot?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Build Chatbot: Website chatbot trained on your own files and content. Both are customer support tools.
Is LiveChat or Build Chatbot cheaper?
LiveChat starts at See pricing page and Build Chatbot starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Build Chatbot have free plans?
LiveChat: No, 14-day trial. Build Chatbot: Yes.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Build Chatbot?
Build Chatbot is made by Build Chatbot.
Which should I choose, LiveChat or Build Chatbot?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Build Chatbot if you value free plan to get started and mobile apps for replying on the go.