kitio.aiEngati vs Build Chatbot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Engati starts at See pricing page and Build Chatbot starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp and Instagram chatbots
- Voice AI agents
- eSenseGPT bot training
- Live chat inbox
- Marketing campaigns
- Shopify chatbot
- Train on uploaded files
- Live agent handoff
- Chat history review
- Lead data collection
- iOS and Android apps
- Zapier and Slack integrations
| Feature | Engati | Build Chatbot |
|---|---|---|
| Best for | Conversational AI for WhatsApp, voice, web chat and Instagram | Website chatbot trained on your own files and content |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | Yes |
| Made by | Engati | Build Chatbot |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Engati starts at See pricing page and Build Chatbot starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Engati
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
- Multilingual conversations
- WhatsApp messaging costs are separate
- Plan prices not listed in the evidence
- Broad feature set takes time to learn
Build Chatbot
- Free plan to get started
- Mobile apps for replying on the go
- Live agent takeover
- Free plan allows only a few chats a month
- Paid plan prices not clearly listed
- Limits on file size and messages
Which one should you choose?
Choose Engati if you want:
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
Watch out: whatsapp messaging costs are separate.
Choose Build Chatbot if you want:
- Free plan to get started
- Mobile apps for replying on the go
- Live agent takeover
Watch out: free plan allows only a few chats a month.
Engati vs Build Chatbot FAQ
What is the difference between Engati and Build Chatbot?
Engati: Conversational AI for WhatsApp, voice, web chat and Instagram. Build Chatbot: Website chatbot trained on your own files and content. Both are customer support tools.
Is Engati or Build Chatbot cheaper?
Engati starts at See pricing page and Build Chatbot starts at See pricing page. Check both pricing pages for current plans.
Do Engati and Build Chatbot have free plans?
Engati: No, 7-day trial. Build Chatbot: Yes.
Who makes Engati?
Engati is made by Engati, based in India.
Who makes Build Chatbot?
Build Chatbot is made by Build Chatbot.
Which should I choose, Engati or Build Chatbot?
Choose Engati if you value covers many messaging channels and low-code bot builder. Choose Build Chatbot if you value free plan to get started and mobile apps for replying on the go.