LiveChat vs Botnoi
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Botnoi starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Prompt-based agent builder
- Voicebot for phone calls
- LINE and Messenger channels
- Lead data capture
- Real-time analytics
- Industry templates
| Feature | LiveChat | Botnoi |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Thai chatbot and voicebot builder for LINE, Facebook and phone |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No, trial available |
| Made by | Text | Botnoi Group |
| Based in | Poland | Thailand |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
LiveChat starts at See pricing page and Botnoi starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Botnoi
- Handles both chat and phone
- Strong LINE support for Thai users
- No coding needed
- Mainly focused on the Thai market
- Prices not shown in the evidence
- Site partly available only in Thai
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Botnoi if you want:
- Handles both chat and phone
- Strong LINE support for Thai users
- No coding needed
Watch out: mainly focused on the thai market.
LiveChat vs Botnoi FAQ
What is the difference between LiveChat and Botnoi?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Botnoi: Thai chatbot and voicebot builder for LINE, Facebook and phone. Both are customer support tools.
Is LiveChat or Botnoi cheaper?
LiveChat starts at See pricing page and Botnoi starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Botnoi have free plans?
LiveChat: No, 14-day trial. Botnoi: No, trial available.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Botnoi?
Botnoi is made by Botnoi Group, based in Thailand.
Which should I choose, LiveChat or Botnoi?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Botnoi if you value handles both chat and phone and strong line support for thai users.