kitio.aiBestChat vs Botnoi
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BestChat starts at $10/mo and Botnoi starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- Prompt-based agent builder
- Voicebot for phone calls
- LINE and Messenger channels
- Lead data capture
- Real-time analytics
- Industry templates
| Feature | BestChat | Botnoi |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | Thai chatbot and voicebot builder for LINE, Facebook and phone |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $10/mo | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | BestChat | Botnoi Group |
| Based in | – | Thailand |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
BestChat starts at $10/mo and Botnoi starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
Botnoi
- Handles both chat and phone
- Strong LINE support for Thai users
- No coding needed
- Mainly focused on the Thai market
- Prices not shown in the evidence
- Site partly available only in Thai
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose Botnoi if you want:
- Handles both chat and phone
- Strong LINE support for Thai users
- No coding needed
Watch out: mainly focused on the thai market.
BestChat vs Botnoi FAQ
What is the difference between BestChat and Botnoi?
BestChat: Live chat with an AI SmartBot that learns your online store's products. Botnoi: Thai chatbot and voicebot builder for LINE, Facebook and phone. Both are customer support tools.
Is BestChat or Botnoi cheaper?
BestChat starts at $10/mo and Botnoi starts at See pricing page. Check both pricing pages for current plans.
Do BestChat and Botnoi have free plans?
BestChat: Yes. Botnoi: No, trial available.
Who makes BestChat?
BestChat is made by BestChat.
Who makes Botnoi?
Botnoi is made by Botnoi Group, based in Thailand.
Which should I choose, BestChat or Botnoi?
Choose BestChat if you value free plan with ai chats and low entry price. Choose Botnoi if you value handles both chat and phone and strong line support for thai users.