kitio.aiZipchat vs Botnoi
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Botnoi starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Prompt-based agent builder
- Voicebot for phone calls
- LINE and Messenger channels
- Lead data capture
- Real-time analytics
- Industry templates
| Feature | Zipchat | Botnoi |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | Thai chatbot and voicebot builder for LINE, Facebook and phone |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | No, trial available |
| Made by | Zipchat | Botnoi Group |
| Based in | – | Thailand |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zipchat starts at See pricing page and Botnoi starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Botnoi
- Handles both chat and phone
- Strong LINE support for Thai users
- No coding needed
- Mainly focused on the Thai market
- Prices not shown in the evidence
- Site partly available only in Thai
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Botnoi if you want:
- Handles both chat and phone
- Strong LINE support for Thai users
- No coding needed
Watch out: mainly focused on the thai market.
Zipchat vs Botnoi FAQ
What is the difference between Zipchat and Botnoi?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Botnoi: Thai chatbot and voicebot builder for LINE, Facebook and phone. Both are customer support tools.
Is Zipchat or Botnoi cheaper?
Zipchat starts at See pricing page and Botnoi starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and Botnoi have free plans?
Zipchat: No, 7-day trial. Botnoi: No, trial available.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Botnoi?
Botnoi is made by Botnoi Group, based in Thailand.
Which should I choose, Zipchat or Botnoi?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Botnoi if you value handles both chat and phone and strong line support for thai users.