kitio.aiKapa.ai vs Mava
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Kapa.ai starts at See pricing page and Mava starts at $39/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Answers with source citations
- Docs site widget
- Slack and Discord bots
- Many source connectors
- Documentation gap analytics
- Shared support inbox
- AI support agent
- Discord, Telegram and Slack channels
- Web chat widget
- Support analytics
- REST API and webhooks
| Feature | Kapa.ai | Mava |
|---|---|---|
| Best for | AI assistant that answers technical questions from developer docs | AI support inbox for Discord, Telegram, Slack, email and web chat |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $39/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Kapa.ai | Mava |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Kapa.ai starts at See pricing page and Mava starts at $39/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free trial
Free
- 14 days, no credit card
- 1 index, 5,000 pages crawled
- 5,000 retrieval queries, 1,000 answers
Growth
Usage-based
- Platform fee plus committed answers
- Continuous sync, private sources
- Production rate limits and SLA
Enterprise
Custom
- Unlimited indexes
- Premium support with SLA
5 plans
Free
Free
- 30 support requests per month
- 1 seat
- All channels
- 2 AI training sources
Founder
$39/mo
- Per workspace
- 100 support requests per month
- 3 seats
- 14-day free trial
Growth
$99/mo
- Per workspace
- 500 support requests per month
- Unlimited seats
Scale
$199/mo
- Per workspace
- 2,000 support requests per month
- Multilingual AI bot
Enterprise
$599/mo
- Per workspace
- 10,000 support requests per month
- Rule and time-based automations
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Kapa.ai
- Accurate answers for technical content
- Cites sources for every answer
- Shows gaps in documentation
- Focused on technical products
- No self-serve plan
- Not a full help desk
Mava
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
- Free plan capped at 30 requests a month
- Multilingual AI starts at Scale
- Overages tied to request limits
Which one should you choose?
Choose Kapa.ai if you want:
- Accurate answers for technical content
- Cites sources for every answer
- Shows gaps in documentation
Watch out: focused on technical products.
Choose Mava if you want:
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
Watch out: free plan capped at 30 requests a month.
Kapa.ai vs Mava FAQ
What is the difference between Kapa.ai and Mava?
Kapa.ai: AI assistant that answers technical questions from developer docs. Mava: AI support inbox for Discord, Telegram, Slack, email and web chat. Both are customer support tools.
Is Kapa.ai or Mava cheaper?
Kapa.ai starts at See pricing page and Mava starts at $39/mo. Check both pricing pages for current plans.
Do Kapa.ai and Mava have free plans?
Kapa.ai: No, 14-day trial. Mava: Yes.
Who makes Kapa.ai?
Kapa.ai is made by Kapa.ai.
Who makes Mava?
Mava is made by Mava.
Which should I choose, Kapa.ai or Mava?
Choose Kapa.ai if you value accurate answers for technical content and cites sources for every answer. Choose Mava if you value strong fit for community-based support and free plan with all channels.