kitio.aiJuphy AI vs HeiChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Juphy AI starts at $19/mo and HeiChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI product recommendations
- Shopify catalog sync
- Order tracking answers
- AI pop-ups
- Conversion reports
- No-code setup
- Product Q&A from store data
- Product recommendations
- Shipping and returns answers
- 70+ languages
- Shopify and WooCommerce apps
- No-code setup
| Feature | Juphy AI | HeiChat |
|---|---|---|
| Best for | AI shopping assistant that answers questions and sells on Shopify | AI shopping assistant and support chatbot for online stores |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $19/mo | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Juphy | HeiChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: No-code setup.
Pricing compared
Juphy AI starts at $19/mo and HeiChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$19/mo
- Up to 50K visitors per month
- 1,000 products
- Reports
Essentials
$49/mo
- 5,000 products
- AI pop-ups
Scale
$99/mo
- 15,000 products
- Visitor footprints
- Integrations and SmartBox Q&A
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Juphy AI
- Built specifically for Shopify
- Affordable entry plan
- 14-day trial on every plan
- No-code setup
- Only works with Shopify
- Product limits on each tier
- Integrations only on the Scale plan
HeiChat
- Answers grounded in your own catalog
- Quick install from the Shopify App Store
- Works in many languages
- Best experience is on Shopify
- Pricing details not shown on the homepage
- Entry tier limits catalog size
Which one should you choose?
Choose Juphy AI if you want:
- Built specifically for Shopify
- Affordable entry plan
- 14-day trial on every plan
Watch out: only works with shopify.
Choose HeiChat if you want:
- Answers grounded in your own catalog
- Quick install from the Shopify App Store
- Works in many languages
Watch out: best experience is on shopify.
Juphy AI vs HeiChat FAQ
What is the difference between Juphy AI and HeiChat?
Juphy AI: AI shopping assistant that answers questions and sells on Shopify. HeiChat: AI shopping assistant and support chatbot for online stores. Both are customer support tools.
Is Juphy AI or HeiChat cheaper?
Juphy AI starts at $19/mo and HeiChat starts at See pricing page. Check both pricing pages for current plans.
Do Juphy AI and HeiChat have free plans?
Juphy AI: No, 14-day trial. HeiChat: Yes.
Who makes Juphy AI?
Juphy AI is made by Juphy.
Who makes HeiChat?
HeiChat is made by HeiChat.
Which should I choose, Juphy AI or HeiChat?
Choose Juphy AI if you value built specifically for shopify and affordable entry plan. Choose HeiChat if you value answers grounded in your own catalog and quick install from the shopify app store.