kitio.aiHiJiffy vs Runnr.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. HiJiffy starts at See pricing page and Runnr.ai starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Booking Assistant AI
- Virtual Concierge AI
- Webchat, WhatsApp and OTA inbox
- Generative AI chatbot
- PMS and CRM integrations
- Multi-property management
- AI virtual concierge
- Unified guest inbox
- Automated upsells
- Proactive messaging
- OTA inbox integration
| Feature | HiJiffy | Runnr.ai |
|---|---|---|
| Best for | AI guest communications and booking assistant for hotels | AI virtual concierge answering hotel guests on WhatsApp and OTAs |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No, 30-day trial |
| Made by | HiJiffy | Runnr.ai |
| Based in | Portugal | Netherlands |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
HiJiffy starts at See pricing page and Runnr.ai starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Basic
From $109/mo
- 25 standard FAQ topics
- 3 languages
- Booking engine link
- Setup fee per 5 properties
Pro
From $179/mo
- Generative AI chatbot
- Unlimited knowledge topics
- 132 languages
- Booking engine and CRM integration
Full Customer Journey
From $359/mo
- AI digital concierge
- PMS and CRM integration
- WhatsApp to SMS fallback
- Unlimited interactions
4 plans
Pro
From €100/mo
- AI virtual concierge
- WhatsApp, SMS and OTA inboxes
- Webchat and unified inbox
Plus
From €200/mo
- Branded WhatsApp number
- Multi-property inbox
- 12-month agreement
Enterprise
From €400/mo
- Custom guest journey triggers
- Custom integrations
Groups & chains
Contact sales
- Over 10,000 units
- Unlimited seats
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
HiJiffy
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
- Setup fees on every plan
- Basic plan limited to 25 FAQ topics
- Price depends on room count
Runnr.ai
- Covers WhatsApp and major OTA inboxes
- Upsells built into conversations
- 30-day trial
- Plus requires a 12-month agreement
- Prices shown only in euros
- Made for accommodation businesses only
Which one should you choose?
Choose HiJiffy if you want:
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
Watch out: setup fees on every plan.
Choose Runnr.ai if you want:
- Covers WhatsApp and major OTA inboxes
- Upsells built into conversations
- 30-day trial
Watch out: plus requires a 12-month agreement.
HiJiffy vs Runnr.ai FAQ
What is the difference between HiJiffy and Runnr.ai?
HiJiffy: AI guest communications and booking assistant for hotels. Runnr.ai: AI virtual concierge answering hotel guests on WhatsApp and OTAs. Both are customer support tools.
Is HiJiffy or Runnr.ai cheaper?
HiJiffy starts at See pricing page and Runnr.ai starts at See pricing page. Check both pricing pages for current plans.
Do HiJiffy and Runnr.ai have free plans?
HiJiffy: No. Runnr.ai: No, 30-day trial.
Who makes HiJiffy?
HiJiffy is made by HiJiffy, based in Portugal.
Who makes Runnr.ai?
Runnr.ai is made by Runnr.ai, based in Netherlands.
Which should I choose, HiJiffy or Runnr.ai?
Choose HiJiffy if you value built specifically for hotels and covers ota and whatsapp messages. Choose Runnr.ai if you value covers whatsapp and major ota inboxes and upsells built into conversations.