kitio.aiHiJiffy vs Heep
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. HiJiffy starts at See pricing page and Heep starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Booking Assistant AI
- Virtual Concierge AI
- Webchat, WhatsApp and OTA inbox
- Generative AI chatbot
- PMS and CRM integrations
- Multi-property management
- Unified messaging inbox
- Missed-call text follow-up
- Bookings in your software
- Review reply drafts
- WhatsApp campaigns
- Multi-location support
| Feature | HiJiffy | Heep |
|---|---|---|
| Best for | AI guest communications and booking assistant for hotels | AI host that answers restaurant messages and books tables |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No, trial available |
| Made by | HiJiffy | Heep |
| Based in | Portugal | France |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
HiJiffy starts at See pricing page and Heep starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Basic
From $109/mo
- 25 standard FAQ topics
- 3 languages
- Booking engine link
- Setup fee per 5 properties
Pro
From $179/mo
- Generative AI chatbot
- Unlimited knowledge topics
- 132 languages
- Booking engine and CRM integration
Full Customer Journey
From $359/mo
- AI digital concierge
- PMS and CRM integration
- WhatsApp to SMS fallback
- Unlimited interactions
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
HiJiffy
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
- Setup fees on every plan
- Basic plan limited to 25 FAQ topics
- Price depends on room count
Heep
- Books straight into Zenchef, SevenRooms or TheFork
- Covers messages, email and missed calls
- Free trial without a card
- Prices not shown on the homepage
- Built only for restaurants
- Main site is in French
Which one should you choose?
Choose HiJiffy if you want:
- Built specifically for hotels
- Covers OTA and WhatsApp messages
- Up to 132 languages on higher plans
Watch out: setup fees on every plan.
Choose Heep if you want:
- Books straight into Zenchef, SevenRooms or TheFork
- Covers messages, email and missed calls
- Free trial without a card
Watch out: prices not shown on the homepage.
HiJiffy vs Heep FAQ
What is the difference between HiJiffy and Heep?
HiJiffy: AI guest communications and booking assistant for hotels. Heep: AI host that answers restaurant messages and books tables. Both are customer support tools.
Is HiJiffy or Heep cheaper?
HiJiffy starts at See pricing page and Heep starts at See pricing page. Check both pricing pages for current plans.
Do HiJiffy and Heep have free plans?
HiJiffy: No. Heep: No, trial available.
Who makes HiJiffy?
HiJiffy is made by HiJiffy, based in Portugal.
Who makes Heep?
Heep is made by Heep, based in France.
Which should I choose, HiJiffy or Heep?
Choose HiJiffy if you value built specifically for hotels and covers ota and whatsapp messages. Choose Heep if you value books straight into zenchef, sevenrooms or thefork and covers messages, email and missed calls.