kitio.aiHappyFox vs Serviceaide
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. HappyFox starts at $24/mo and Serviceaide starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI-assisted ticketing
- Voice AI contact center
- Autopilot agents
- Chatbot
- Employee support in Slack and Teams
- Service desk
- Luma agentic AI
- Diagnostic Agent
- ChangeGear ITSM
- Change risk assessment
- Knowledge management
- Email and web agents
| Feature | HappyFox | Serviceaide |
|---|---|---|
| Best for | Help desk suite with AI assistance, voice AI and autonomous agents | ITSM platform with Luma agentic AI for service desks |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | $24/mo | See pricing page |
| Free plan | No | No |
| Made by | HappyFox | Serviceaide |
| Based in | – | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
HappyFox starts at $24/mo and Serviceaide starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Assist AI
From $1/user/mo
- Per user
- Employee support in Slack and Teams
HappyFox AI
From $14/agent/mo
- Per agent
- AI help on every ticket
Help Desk
From $24/agent/mo billed yearly
- Per agent
- Omnichannel support
- Unlimited-agent option
Contact Center Suite
From $99/agent/mo
- Per agent
- Voice AI for contact centers
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
HappyFox
- Broad suite beyond ticketing
- Outcome-based pricing for some AI
- Covers customer and employee support
- Pricing differs by product, which gets complicated
- Lowest prices need annual billing
- AI features are separate paid add-ons
Serviceaide
- AI actions respect your permissions
- Full ITSM suite included
- Fixes need your approval
- Minimum seat counts apply
- Implementation takes weeks
- Aimed at enterprise IT
Which one should you choose?
Choose HappyFox if you want:
- Broad suite beyond ticketing
- Outcome-based pricing for some AI
- Covers customer and employee support
Watch out: pricing differs by product, which gets complicated.
Choose Serviceaide if you want:
- AI actions respect your permissions
- Full ITSM suite included
- Fixes need your approval
Watch out: minimum seat counts apply.
HappyFox vs Serviceaide FAQ
What is the difference between HappyFox and Serviceaide?
HappyFox: Help desk suite with AI assistance, voice AI and autonomous agents. Serviceaide: ITSM platform with Luma agentic AI for service desks. Both are customer support tools.
Is HappyFox or Serviceaide cheaper?
HappyFox starts at $24/mo and Serviceaide starts at See pricing page. Check both pricing pages for current plans.
Do HappyFox and Serviceaide have free plans?
HappyFox: No. Serviceaide: No.
Who makes HappyFox?
HappyFox is made by HappyFox.
Who makes Serviceaide?
Serviceaide is made by Serviceaide, based in United States.
Which should I choose, HappyFox or Serviceaide?
Choose HappyFox if you value broad suite beyond ticketing and outcome-based pricing for some ai. Choose Serviceaide if you value ai actions respect your permissions and full itsm suite included.