kitio.aiHappyFox vs Gleap
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. HappyFox starts at $24/mo and Gleap starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI-assisted ticketing
- Voice AI contact center
- Autopilot agents
- Chatbot
- Employee support in Slack and Teams
- Service desk
- Kai Support AI agent
- AI ticket investigation
- AI-drafted code fixes
- In-app bug reporting
- Session replay
- Roadmap and release notes
| Feature | HappyFox | Gleap |
|---|---|---|
| Best for | Help desk suite with AI assistance, voice AI and autonomous agents | AI-native help desk that answers tickets and drafts code fixes |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | $24/mo | See pricing page |
| Free plan | No | No, 7-day trial |
| Made by | HappyFox | Gleap |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
HappyFox starts at $24/mo and Gleap starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Assist AI
From $1/user/mo
- Per user
- Employee support in Slack and Teams
HappyFox AI
From $14/agent/mo
- Per agent
- AI help on every ticket
Help Desk
From $24/agent/mo billed yearly
- Per agent
- Omnichannel support
- Unlimited-agent option
Contact Center Suite
From $99/agent/mo
- Per agent
- Voice AI for contact centers
4 plans
Starter
$29/mo
- 1 seat and 1 project
- Live chat and inbox
- In-app bug reporting
- Gleap branding shown
Team
$149/mo
- Unlimited seats and projects
- Full AI agent team
- Help center and roadmap
- Custom agents
Pro
$299/mo
- Kai Voice
- LLM model choice
- SLA policies and SOC 2 report
- Higher API and MCP limits
Enterprise
From $999/mo
- Single sign-on
- AI pricing by agreement
- Contracts and invoicing
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
HappyFox
- Broad suite beyond ticketing
- Outcome-based pricing for some AI
- Covers customer and employee support
- Pricing differs by product, which gets complicated
- Lowest prices need annual billing
- AI features are separate paid add-ons
Gleap
- Unlimited seats from the Team plan
- Links support tickets to code fixes
- Bug reports with session replay
- Startup discount available
- No free plan
- AI resolutions billed on top of the plan
- Starter keeps Gleap branding
Which one should you choose?
Choose HappyFox if you want:
- Broad suite beyond ticketing
- Outcome-based pricing for some AI
- Covers customer and employee support
Watch out: pricing differs by product, which gets complicated.
Choose Gleap if you want:
- Unlimited seats from the Team plan
- Links support tickets to code fixes
- Bug reports with session replay
Watch out: no free plan.
HappyFox vs Gleap FAQ
What is the difference between HappyFox and Gleap?
HappyFox: Help desk suite with AI assistance, voice AI and autonomous agents. Gleap: AI-native help desk that answers tickets and drafts code fixes. Both are customer support tools.
Is HappyFox or Gleap cheaper?
HappyFox starts at $24/mo and Gleap starts at See pricing page. Check both pricing pages for current plans.
Do HappyFox and Gleap have free plans?
HappyFox: No. Gleap: No, 7-day trial.
Who makes HappyFox?
HappyFox is made by HappyFox.
Who makes Gleap?
Gleap is made by Gleap.
Which should I choose, HappyFox or Gleap?
Choose HappyFox if you value broad suite beyond ticketing and outcome-based pricing for some ai. Choose Gleap if you value unlimited seats from the team plan and links support tickets to code fixes.