kitio.aiGupshup vs AiChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Gupshup starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agents for chat
- Voice AI agents
- WhatsApp and RCS messaging
- SMS campaigns
- Avatar website assistant
- Verified business chat
- AVA AI agent
- Omnichannel messaging
- Shopify integration
- Voice AI
- Broadcast campaigns
- Knowledge base from crawled pages
| Feature | Gupshup | AiChat |
|---|---|---|
| Best for | AI agents for customer conversations on WhatsApp, SMS and voice | AI chatbots for support and sales on web, WhatsApp and social apps |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $37/mo |
| Free plan | Yes | Yes |
| Made by | Gupshup | AiChat |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Gupshup starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 50 conversation credits
- 1 agent seat
Solo
$37/mo
- 200 conversation credits
- AVA AI agent
- 1 website widget
- 50 crawled pages
Team
$149/mo
- 800 conversation credits
- 3 agent seats
- REST API and multilingual
Enterprise
Contact sales
- Custom crawl and upload limits
- More AI models
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Gupshup
- Covers WhatsApp, RCS, SMS and voice
- Voice agents for inbound and outbound calls
- Aimed at large-scale enterprise use
- No pricing shown on the homepage
- Platform is broad and may need onboarding
- Geared more to companies than small shops
AiChat
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
- Free plan has only 50 credits
- Multilingual support needs the Team plan
- Crawl and document limits on lower plans
Which one should you choose?
Choose Gupshup if you want:
- Covers WhatsApp, RCS, SMS and voice
- Voice agents for inbound and outbound calls
- Aimed at large-scale enterprise use
Watch out: no pricing shown on the homepage.
Choose AiChat if you want:
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
Watch out: free plan has only 50 credits.
Gupshup vs AiChat FAQ
What is the difference between Gupshup and AiChat?
Gupshup: AI agents for customer conversations on WhatsApp, SMS and voice. AiChat: AI chatbots for support and sales on web, WhatsApp and social apps. Both are customer support tools.
Is Gupshup or AiChat cheaper?
Gupshup starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Do Gupshup and AiChat have free plans?
Gupshup: Yes. AiChat: Yes.
Who makes Gupshup?
Gupshup is made by Gupshup, based in United States.
Who makes AiChat?
AiChat is made by AiChat.
Which should I choose, Gupshup or AiChat?
Choose Gupshup if you value covers whatsapp, rcs, sms and voice and voice agents for inbound and outbound calls. Choose AiChat if you value free plan with no credit card and covers asian apps like line and kakaotalk.