kitio.aiFive9 vs Floatbot.AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Five9 starts at See pricing page and Floatbot.AI starts at $119/mo. Check both pricing pages for current plans.
No-code voice and chat AI agents for insurance, banking and collections
Free trial · $119/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Predictive and progressive dialers
- AI voice agents
- Agent Assist
- Workforce management
- CRM integrations
- Voice AI agents
- Chat, SMS and email agents
- Real-time agent assist
- Twilio and Plivo integration
- Call analytics
- Speech-to-text API
| Feature | Five9 | Floatbot.AI |
|---|---|---|
| Best for | Cloud contact center software with AI agents and agent assist | No-code voice and chat AI agents for insurance, banking and collections |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $119/mo |
| Free plan | No | No, 14-day trial |
| Made by | Five9 | Floatbot |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Five9 starts at See pricing page and Floatbot.AI starts at $119/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Lite
$119/mo
- 500 voice minutes or chat sessions
- 14-day free trial
Essential
$2499/mo
- 10,000 voice minutes or chat sessions
Growth
$6199/mo
- 25,000 voice minutes or chat sessions
Enterprise
Contact sales
- No usage limits
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Five9
- Strong outbound dialing
- Reliable voice quality
- Good CRM integrations
- Digital channels less polished
- Pricing through sales only
- Reporting can feel dated
Floatbot.AI
- Built for regulated industries
- 14-day trial without a card
- Voice and digital agents in one platform
- Big price jump after the Lite plan
- Needs your own Twilio or Plivo account
- Lite includes only 500 minutes
Which one should you choose?
Choose Five9 if you want:
- Strong outbound dialing
- Reliable voice quality
- Good CRM integrations
Watch out: digital channels less polished.
Choose Floatbot.AI if you want:
- Built for regulated industries
- 14-day trial without a card
- Voice and digital agents in one platform
Watch out: big price jump after the lite plan.
Five9 vs Floatbot.AI FAQ
What is the difference between Five9 and Floatbot.AI?
Five9: Cloud contact center software with AI agents and agent assist. Floatbot.AI: No-code voice and chat AI agents for insurance, banking and collections. Both are customer support tools.
Is Five9 or Floatbot.AI cheaper?
Five9 starts at See pricing page and Floatbot.AI starts at $119/mo. Check both pricing pages for current plans.
Do Five9 and Floatbot.AI have free plans?
Five9: No. Floatbot.AI: No, 14-day trial.
Who makes Five9?
Five9 is made by Five9, based in United States.
Who makes Floatbot.AI?
Floatbot.AI is made by Floatbot.
Which should I choose, Five9 or Floatbot.AI?
Choose Five9 if you value strong outbound dialing and reliable voice quality. Choose Floatbot.AI if you value built for regulated industries and 14-day trial without a card.