kitio.aiCapacity vs Floatbot.AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Capacity starts at See pricing page and Floatbot.AI starts at $119/mo. Check both pricing pages for current plans.
No-code voice and chat AI agents for insurance, banking and collections
Free trial · $119/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Chat, voice, SMS and email AI agents
- Real-time agent assist
- Auto QA and AI CSAT
- Interaction summaries
- Outbound SMS and voice campaigns
- Voice AI agents
- Chat, SMS and email agents
- Real-time agent assist
- Twilio and Plivo integration
- Call analytics
- Speech-to-text API
| Feature | Capacity | Floatbot.AI |
|---|---|---|
| Best for | CX automation platform with AI agents, agent assist and auto QA | No-code voice and chat AI agents for insurance, banking and collections |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $119/mo |
| Free plan | No | No, 14-day trial |
| Made by | Capacity | Floatbot |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: Real-time agent assist.
Pricing compared
Capacity starts at See pricing page and Floatbot.AI starts at $119/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Lite
$119/mo
- 500 voice minutes or chat sessions
- 14-day free trial
Essential
$2499/mo
- 10,000 voice minutes or chat sessions
Growth
$6199/mo
- 25,000 voice minutes or chat sessions
Enterprise
Contact sales
- No usage limits
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Capacity
- Automates, assists and analyzes in one platform
- Covers voice and digital channels
- Usage-based pricing
- No list prices published
- Custom packages need a sales call
- Aimed at contact centers rather than small teams
Floatbot.AI
- Built for regulated industries
- 14-day trial without a card
- Voice and digital agents in one platform
- Big price jump after the Lite plan
- Needs your own Twilio or Plivo account
- Lite includes only 500 minutes
Which one should you choose?
Choose Capacity if you want:
- Automates, assists and analyzes in one platform
- Covers voice and digital channels
- Usage-based pricing
Watch out: no list prices published.
Choose Floatbot.AI if you want:
- Built for regulated industries
- 14-day trial without a card
- Voice and digital agents in one platform
Watch out: big price jump after the lite plan.
Capacity vs Floatbot.AI FAQ
What is the difference between Capacity and Floatbot.AI?
Capacity: CX automation platform with AI agents, agent assist and auto QA. Floatbot.AI: No-code voice and chat AI agents for insurance, banking and collections. Both are customer support tools.
Is Capacity or Floatbot.AI cheaper?
Capacity starts at See pricing page and Floatbot.AI starts at $119/mo. Check both pricing pages for current plans.
Do Capacity and Floatbot.AI have free plans?
Capacity: No. Floatbot.AI: No, 14-day trial.
Who makes Capacity?
Capacity is made by Capacity, based in United States.
Who makes Floatbot.AI?
Floatbot.AI is made by Floatbot.
Which should I choose, Capacity or Floatbot.AI?
Choose Capacity if you value automates, assists and analyzes in one platform and covers voice and digital channels. Choose Floatbot.AI if you value built for regulated industries and 14-day trial without a card.