kitio.aiBestChat vs VanChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BestChat starts at $10/mo and VanChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- Order tracking and updates
- Product recommendations
- Add to cart from chat
- Abandoned cart reminders
- Learns from store content
| Feature | BestChat | VanChat |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | AI shopping assistant for Shopify stores |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $10/mo | See pricing page |
| Free plan | Yes | No |
| Made by | BestChat | VanChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
BestChat starts at $10/mo and VanChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
VanChat
- Handles order tasks inside the chat
- Learns from store content
- Proactive cart reminders and pop-ups
- Built for Shopify stores only
- Pricing is not shown
- Accuracy claims come from the vendor
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose VanChat if you want:
- Handles order tasks inside the chat
- Learns from store content
- Proactive cart reminders and pop-ups
Watch out: built for shopify stores only.
BestChat vs VanChat FAQ
What is the difference between BestChat and VanChat?
BestChat: Live chat with an AI SmartBot that learns your online store's products. VanChat: AI shopping assistant for Shopify stores. Both are customer support tools.
Is BestChat or VanChat cheaper?
BestChat starts at $10/mo and VanChat starts at See pricing page. Check both pricing pages for current plans.
Do BestChat and VanChat have free plans?
BestChat: Yes. VanChat: No.
Who makes BestChat?
BestChat is made by BestChat.
Who makes VanChat?
VanChat is made by VanChat.
Which should I choose, BestChat or VanChat?
Choose BestChat if you value free plan with ai chats and low entry price. Choose VanChat if you value handles order tasks inside the chat and learns from store content.