kitio.aiZipchat vs VanChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and VanChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Order tracking and updates
- Product recommendations
- Add to cart from chat
- Abandoned cart reminders
- Learns from store content
| Feature | Zipchat | VanChat |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI shopping assistant for Shopify stores |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | No |
| Made by | Zipchat | VanChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Zipchat starts at See pricing page and VanChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
VanChat
- Handles order tasks inside the chat
- Learns from store content
- Proactive cart reminders and pop-ups
- Built for Shopify stores only
- Pricing is not shown
- Accuracy claims come from the vendor
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose VanChat if you want:
- Handles order tasks inside the chat
- Learns from store content
- Proactive cart reminders and pop-ups
Watch out: built for shopify stores only.
Zipchat vs VanChat FAQ
What is the difference between Zipchat and VanChat?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. VanChat: AI shopping assistant for Shopify stores. Both are customer support tools.
Is Zipchat or VanChat cheaper?
Zipchat starts at See pricing page and VanChat starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and VanChat have free plans?
Zipchat: No, 7-day trial. VanChat: No.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes VanChat?
VanChat is made by VanChat.
Which should I choose, Zipchat or VanChat?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose VanChat if you value handles order tasks inside the chat and learns from store content.