kitio.aiBestChat vs Chatsome
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BestChat starts at $10/mo and Chatsome starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- Bot trained on your data
- Product suggestions in chat
- Order tracking answers
- Brand colour customisation
- Website widget install
| Feature | BestChat | Chatsome |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | No-code chatbot for webshop support and product questions |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $10/mo | See pricing page |
| Free plan | Yes | No |
| Made by | BestChat | Coding Delta B.V. |
| Based in | – | Netherlands |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
BestChat starts at $10/mo and Chatsome starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
3 plans
Basic
€350/mo
- 1 user and 1 chatbot
- 100 conversations per month
- Custom look and feel
Premium
€50 / 1,000 messages
- Unlimited chatbots
- Unlimited conversations
- 24-hour support response
Enterprise
Contact sales
- Unlimited users
- Custom integrations
- Latest GPT models
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
Chatsome
- No coding needed to set up
- Handles order status questions
- Usage-based option for growing shops
- No free plan shown
- Basic plan allows only 100 conversations
- Prices listed in euros only
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose Chatsome if you want:
- No coding needed to set up
- Handles order status questions
- Usage-based option for growing shops
Watch out: no free plan shown.
BestChat vs Chatsome FAQ
What is the difference between BestChat and Chatsome?
BestChat: Live chat with an AI SmartBot that learns your online store's products. Chatsome: No-code chatbot for webshop support and product questions. Both are customer support tools.
Is BestChat or Chatsome cheaper?
BestChat starts at $10/mo and Chatsome starts at See pricing page. Check both pricing pages for current plans.
Do BestChat and Chatsome have free plans?
BestChat: Yes. Chatsome: No.
Who makes BestChat?
BestChat is made by BestChat.
Who makes Chatsome?
Chatsome is made by Coding Delta B.V., based in Netherlands.
Which should I choose, BestChat or Chatsome?
Choose BestChat if you value free plan with ai chats and low entry price. Choose Chatsome if you value no coding needed to set up and handles order status questions.