kitio.aiBestChat vs Verifast
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BestChat has the lower starting price: about $10 a month, against $79 for Verifast.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- Order tracking replies
- Product recommendations
- Cart recovery nudges
- Live agent handover
- Multilingual replies
- Chat insights
| Feature | BestChat | Verifast |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | AI chatbot for D2C stores that answers support and drives sales |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $10/mo | $79/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | BestChat | Verifast |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
BestChat has the lower starting price: about $10 a month, against $79 for Verifast.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
4 plans
Starter
$79/mo
- About 20K store visitors
- 500 conversations per month
- Real-time order tracking
Growth
$159/mo
- About 100K store visitors
- 2,000 conversations per month
- Cart recovery nudges
Sales
$239/mo
- About 500K store visitors
- 5,000 conversations per month
- Live agent handover
- CRM and shipping integrations
Enterprise
Custom
- Unlimited conversations
- AI on email and Instagram
- Custom integrations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
Verifast
- Handles both sales and support
- Replies in many languages
- Hands off to humans with context
- Conversation caps on every plan
- Email and Instagram only on Enterprise
- Mainly built around Shopify
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose Verifast if you want:
- Handles both sales and support
- Replies in many languages
- Hands off to humans with context
Watch out: conversation caps on every plan.
BestChat vs Verifast FAQ
What is the difference between BestChat and Verifast?
BestChat: Live chat with an AI SmartBot that learns your online store's products. Verifast: AI chatbot for D2C stores that answers support and drives sales. Both are customer support tools.
Is BestChat or Verifast cheaper?
BestChat has the lower starting price: about $10 a month, against $79 for Verifast.
Do BestChat and Verifast have free plans?
BestChat: Yes. Verifast: No, 7-day trial.
Who makes BestChat?
BestChat is made by BestChat.
Who makes Verifast?
Verifast is made by Verifast.
Which should I choose, BestChat or Verifast?
Choose BestChat if you value free plan with ai chats and low entry price. Choose Verifast if you value handles both sales and support and replies in many languages.