LiveChat vs Chatsome
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Chatsome starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Bot trained on your data
- Product suggestions in chat
- Order tracking answers
- Brand colour customisation
- Website widget install
| Feature | LiveChat | Chatsome |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | No-code chatbot for webshop support and product questions |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No |
| Made by | Text | Coding Delta B.V. |
| Based in | Poland | Netherlands |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
LiveChat starts at See pricing page and Chatsome starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Basic
€350/mo
- 1 user and 1 chatbot
- 100 conversations per month
- Custom look and feel
Premium
€50 / 1,000 messages
- Unlimited chatbots
- Unlimited conversations
- 24-hour support response
Enterprise
Contact sales
- Unlimited users
- Custom integrations
- Latest GPT models
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Chatsome
- No coding needed to set up
- Handles order status questions
- Usage-based option for growing shops
- No free plan shown
- Basic plan allows only 100 conversations
- Prices listed in euros only
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Chatsome if you want:
- No coding needed to set up
- Handles order status questions
- Usage-based option for growing shops
Watch out: no free plan shown.
LiveChat vs Chatsome FAQ
What is the difference between LiveChat and Chatsome?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Chatsome: No-code chatbot for webshop support and product questions. Both are customer support tools.
Is LiveChat or Chatsome cheaper?
LiveChat starts at See pricing page and Chatsome starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Chatsome have free plans?
LiveChat: No, 14-day trial. Chatsome: No.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Chatsome?
Chatsome is made by Coding Delta B.V., based in Netherlands.
Which should I choose, LiveChat or Chatsome?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Chatsome if you value no coding needed to set up and handles order status questions.