kitio.aiAircall vs Agent23.AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aircall has the lower starting price: about $30 a month, against $40 for Agent23.AI.
AI agents that answer calls, texts, chat and email for service businesses
Freemium · $40/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Call transcription and insights
- Live in-call guidance
- Shared team inbox
- Call routing and IVR
- 250+ integrations
- AI voice receptionist
- SMS, chat and email agents
- Appointment booking
- Live human handoff
- White-label option
- ServiceTitan and FieldEdge add-ons
| Feature | Aircall | Agent23.AI |
|---|---|---|
| Best for | Cloud phone system with AI voice agents and call coaching | AI agents that answer calls, texts, chat and email for service businesses |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $30/mo | $40/mo |
| Free plan | No, trial available | Yes |
| Made by | Aircall | Agent23.AI |
| Based in | France | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Aircall has the lower starting price: about $30 a month, against $40 for Agent23.AI.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Essentials
$30/mo
- Per license, 3 minimum
- 50 AI Voice Agent minutes per month
- Shared inbox and call recordings
- AI transcripts
Professional
$50/mo
- Per license, 3 minimum
- Unlimited teams
- API developer support
- SSO and SCIM
Enterprise
Contact sales
- Minimum of 25 users
- Custom pricing
4 plans
Free
Free
- 1 Super Agent
- Try before choosing a plan
Starter
$40/mo
- 2 chat agents
- 100 conversations a month
- Live chat takeover
Business
$297/mo
- 1 voice agent with phone number
- 1,000 conversations a month
- 50 voice minutes
- 14-day free trial
Pro
$697/mo
- 10 chat agents
- 3 voice agents
- Unlimited chat conversations
- White-label and account manager
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aircall
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
- Minimum of three licenses on lower plans
- AI voice minutes are capped on Essentials
- Extra phone numbers cost $6 each per month
Agent23.AI
- Covers voice and text channels
- Free plan to try one agent
- No long-term contracts
- Voice agents start at $297/month
- Low conversation cap on Starter
- Specialized integrations cost extra
Which one should you choose?
Choose Aircall if you want:
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
Watch out: minimum of three licenses on lower plans.
Choose Agent23.AI if you want:
- Covers voice and text channels
- Free plan to try one agent
- No long-term contracts
Watch out: voice agents start at $297/month.
Aircall vs Agent23.AI FAQ
What is the difference between Aircall and Agent23.AI?
Aircall: Cloud phone system with AI voice agents and call coaching. Agent23.AI: AI agents that answer calls, texts, chat and email for service businesses. Both are customer support tools.
Is Aircall or Agent23.AI cheaper?
Aircall has the lower starting price: about $30 a month, against $40 for Agent23.AI.
Do Aircall and Agent23.AI have free plans?
Aircall: No, trial available. Agent23.AI: Yes.
Who makes Aircall?
Aircall is made by Aircall, based in France.
Who makes Agent23.AI?
Agent23.AI is made by Agent23.AI.
Which should I choose, Aircall or Agent23.AI?
Choose Aircall if you value ai voice agents included in every plan and phone, sms and whatsapp in one inbox. Choose Agent23.AI if you value covers voice and text channels and free plan to try one agent.