kitio.aiAircall vs CloudTalk
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aircall starts at $30/mo and CloudTalk starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Call transcription and insights
- Live in-call guidance
- Shared team inbox
- Call routing and IVR
- 250+ integrations
- AI voice agents
- Parallel and power dialing
- AI call summaries and scoring
- Multilingual transcription
- Call flow designer and IVR
- CRM integrations
| Feature | Aircall | CloudTalk |
|---|---|---|
| Best for | Cloud phone system with AI voice agents and call coaching | Cloud call center with AI voice agents and call analytics |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $30/mo | See pricing page |
| Free plan | No, trial available | No, 14-day trial |
| Made by | Aircall | CloudTalk |
| Based in | France | Slovakia |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Both offer: AI voice agents.
Pricing compared
Aircall starts at $30/mo and CloudTalk starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Essentials
$30/mo
- Per license, 3 minimum
- 50 AI Voice Agent minutes per month
- Shared inbox and call recordings
- AI transcripts
Professional
$50/mo
- Per license, 3 minimum
- Unlimited teams
- API developer support
- SSO and SCIM
Enterprise
Contact sales
- Minimum of 25 users
- Custom pricing
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aircall
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
- Minimum of three licenses on lower plans
- AI voice minutes are capped on Essentials
- Extra phone numbers cost $6 each per month
CloudTalk
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
- SOC 2, GDPR and HIPAA compliance
- Priced per user
- Voice agents are priced separately
- Prices shown in euros in the evidence
Which one should you choose?
Choose Aircall if you want:
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
Watch out: minimum of three licenses on lower plans.
Choose CloudTalk if you want:
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
Watch out: priced per user.
Aircall vs CloudTalk FAQ
What is the difference between Aircall and CloudTalk?
Aircall: Cloud phone system with AI voice agents and call coaching. CloudTalk: Cloud call center with AI voice agents and call analytics. Both are customer support tools.
Is Aircall or CloudTalk cheaper?
Aircall starts at $30/mo and CloudTalk starts at See pricing page. Check both pricing pages for current plans.
Do Aircall and CloudTalk have free plans?
Aircall: No, trial available. CloudTalk: No, 14-day trial.
Who makes Aircall?
Aircall is made by Aircall, based in France.
Who makes CloudTalk?
CloudTalk is made by CloudTalk, based in Slovakia.
Which should I choose, Aircall or CloudTalk?
Choose Aircall if you value ai voice agents included in every plan and phone, sms and whatsapp in one inbox. Choose CloudTalk if you value ai agents and human calling in one tool and dials up to 10 lines at once.