kitio.aiAgentforce vs Microsoft Copilot Studio
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Agentforce has the lower starting price: about $150 a month, against $200 for Microsoft Copilot Studio.
Build custom agents for Microsoft 365, Teams and the web
Free trial · $200/moAt a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agentforce Builder
- Prebuilt role agents
- Data Cloud grounding
- Flow and Apex actions
- Testing Center
- Natural-language agent creation
- SharePoint and Dataverse knowledge
- Power Automate actions
- Autonomous triggers
- Teams publishing
| Feature | Agentforce | Microsoft Copilot Studio |
|---|---|---|
| Best for | Salesforce's platform for AI agents built on CRM data | Build custom agents for Microsoft 365, Teams and the web |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Free trial |
| Starting price | $150/mo | $200/mo |
| Free plan | No | No, trial available |
| Made by | Salesforce | Microsoft |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Agentforce has the lower starting price: about $150 a month, against $200 for Microsoft Copilot Studio.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Flex Credits
$0.005 / credit
- Pay per agent action
- Pre-purchase, pre-commit or PayGo
- Track usage in Digital Wallet
Industries add-ons
$150/mo
- Per user
- Industry-specific AI in the flow of work
- Unmetered employee usage
Agentforce Max Editions
$550/mo
- Per user, starting price
- Agentforce add-on included
- 2.75M Flex Credits per org/year
2 plans
Pay-as-you-go
$0.01 / Copilot Credit
- Billed via Azure subscription
- No upfront commitment
Copilot Credit pack
$200/mo
- Per tenant
- 25,000 Copilot Credits / month
- Build and publish agents
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Agentforce
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
- Expensive outside large deals
- Best only if you use Salesforce
Microsoft Copilot Studio
- Deep Microsoft 365 integration
- Strong admin and security controls
- Large connector catalog
- Credit-based billing is hard to forecast
- Requires Azure and Microsoft licensing
Which one should you choose?
Choose Agentforce if you want:
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
Watch out: expensive outside large deals.
Choose Microsoft Copilot Studio if you want:
- Deep Microsoft 365 integration
- Strong admin and security controls
- Large connector catalog
Watch out: credit-based billing is hard to forecast.
Agentforce vs Microsoft Copilot Studio FAQ
What is the difference between Agentforce and Microsoft Copilot Studio?
Agentforce: Salesforce's platform for AI agents built on CRM data. Microsoft Copilot Studio: Build custom agents for Microsoft 365, Teams and the web. Both are agents & automation tools.
Is Agentforce or Microsoft Copilot Studio cheaper?
Agentforce has the lower starting price: about $150 a month, against $200 for Microsoft Copilot Studio.
Do Agentforce and Microsoft Copilot Studio have free plans?
Agentforce: No. Microsoft Copilot Studio: No, trial available.
Who makes Agentforce?
Agentforce is made by Salesforce, based in United States.
Who makes Microsoft Copilot Studio?
Microsoft Copilot Studio is made by Microsoft, based in United States.
Which should I choose, Agentforce or Microsoft Copilot Studio?
Choose Agentforce if you value works directly on salesforce data and many prebuilt agents. Choose Microsoft Copilot Studio if you value deep microsoft 365 integration and strong admin and security controls.