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11 tools for “CX”

Capacity
CX automation platform with AI agents, agent assist and auto QA
PaidCustomer supportMade in United States
Visit
Chattermill
AI analysis of customer feedback for CX and product teams
PaidData & analyticsMade in United Kingdom
Visit
Cyara
Testing and monitoring for contact centers and customer-facing AI agents
PaidCustomer support
Visit
Enterpret
Customer feedback analysis for product and CX teams
PaidData & analytics
Visit
Inkeep
Agent platform for AI support assistants and CX coworkers
PaidCustomer supportMade in United States
Visit
21X
Conversational AI for voice, SMS and email sales and service
PaidCustomer supportMade in United States
Visit
Convo
AI-moderated interviews and analysis for UX and CX research
PaidResearch & search
Visit
ZefiNew
AI-native voice-of-customer platform for CX and product teams
PaidData & analytics
Visit
OnClarity
Customer service AI that scores and verifies its own answers
PaidCustomer support
Visit
YasnaNew
AI-moderated interviews with real people at scale
PaidResearch & search
Visit
unitQ
AI quality scoring for every human and bot support conversation
PaidCustomer supportMade in United States
Visit

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