kitio.aiAdded Oct 28, 2026
OnClarity
PaidCustomer service AI that scores and verifies its own answers
What is OnClarity?
OnClarity runs a closed loop over customer conversations: it listens, answers or acts, scores every outcome against a rubric and fixes the knowledge behind failures. CX teams use it so the same unanswered question doesn't keep coming back each quarter.
Each conversation is scored on the same rubric, and failures get a reason code. When an answer wasn't grounded in an approved source, the knowledge base is updated so later replies come from that source.
It also monitors public posts and other channels for complaints that never got a response. Deployment can be in-region or on-premise for organisations with data residency requirements. The product was previously known as Anecdote AI.
Features
- Conversation scoring rubric
- Failure reason codes
- Automatic knowledge base fixes
- Ticket resolution and handover
- In-region or on-premise deployment
Tags
Releases
+ Submit new release- Listed
OnClarity was added to the directory.
Organization
OnClarity
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
Sponsored
Your AI tool here
A Featured launch puts your tool in this spot and on the home page for a week.
Top OnClarity alternatives
View allCustomer support
AI customer service agent that resolves e-commerce orders and returns
Customer support
AI agents for support and sales across chat, voice, email and social
Customer support
AI agents that resolve e-commerce support tickets, sales chats and DMs
Customer support
Customer-facing AI agents for onboarding, adoption and renewals
Compare OnClarity
If you liked OnClarity
AI agents for disputes, KYC and support at financial firms
PaidCustomer supportMade in United KingdomAI agents that handle e-commerce support, returns and claims end to end
PaidCustomer supportMade in United StatesBuilder for voice and text AI agents across phone, chat and email
Freemium · $150/moCustomer supportAI customer support inbox built around Linear for product teams
Free trial · $29/moCustomer supportMade in Germany
Pros and cons
Pros
- Checks answers before trusting them
- Turns failures into knowledge fixes
- On-premise option for strict data rules
Cons
- Pricing not published
- Demo required to get started
- Built for larger support operations
Prompts & results
No prompts yet. Add your own prompt and output to help others use this tool.
Share a prompt
Reviews
Q&A
What is OnClarity?
OnClarity runs a closed loop over customer conversations: it listens, answers or acts, scores every outcome against a rubric and fixes the knowledge behind failures. CX teams use it so the same unanswered question doesn't keep coming back each quarter.
Can OnClarity run on-premise?
Yes. It can be deployed in-region or on-premise.
How does OnClarity improve over time?
Every conversation is scored, failures are tagged with a reason, and missing or wrong knowledge is fixed so the next similar question is answered from an approved source.
How much does OnClarity cost?
OnClarity is paid.
Is there a free version of OnClarity?
No. OnClarity is a paid tool.
What are the main features of OnClarity?
Conversation scoring rubric, Failure reason codes, Automatic knowledge base fixes, Ticket resolution and handover, In-region or on-premise deployment.
Who makes OnClarity?
OnClarity is made by OnClarity.
What are the best alternatives to OnClarity?
Popular alternatives include DigitalGenius, Octocom, Yuma AI.