kitio.aiAdded Oct 29, 2026
Sweepr
PaidAI digital care platform for telecom and broadband providers
What is Sweepr?
Sweepr is a digital customer care platform for service providers, combining AI agents with controlled journeys across app, web, chat and IVR. It is built for telcos and ISPs that want AI to resolve subscriber problems reliably rather than just deflect them.
A hybrid agentic engine mixes the flexibility of AI with carrier-grade reliability, so subscriber journeys can scale across millions of interactions while staying compliant. All digital care channels are managed from a single interface.
The site notes that Plume has acquired Sweepr, with the aim of offering an AI-orchestrated customer experience platform to ISPs worldwide. Prospective customers are asked to book a 30-minute fit review rather than sign up directly.
Features
- Hybrid agentic engine
- App, web, chat and IVR care
- Journey orchestration
- Compliance controls
Tags
Releases
+ Submit new release- Listed
Sweepr was added to the directory.
Organization
Sweepr (part of Plume)
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Built specifically for telcos and ISPs
- Covers app, web, chat and IVR together
- Pairs AI with predictable journeys
Cons
- Sales-led with no public pricing
- Narrow focus on service providers
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Q&A
What is Sweepr?
Sweepr is a digital customer care platform for service providers, combining AI agents with controlled journeys across app, web, chat and IVR. It is built for telcos and ISPs that want AI to resolve subscriber problems reliably rather than just deflect them.
Who owns Sweepr?
The homepage says Plume has acquired Sweepr.
Which channels does it cover?
App, web, chat and IVR are managed through a single interface.
How much does Sweepr cost?
Sweepr is paid.
Is there a free version of Sweepr?
No. Sweepr is a paid tool.
What are the main features of Sweepr?
Hybrid agentic engine, App, web, chat and IVR care, Journey orchestration, Compliance controls.
Who makes Sweepr?
Sweepr is made by Sweepr (part of Plume).
What are the best alternatives to Sweepr?
Popular alternatives include DigitalGenius, Octocom, Yuma AI.