kitio.aiYuma AI vs Sweepr
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Yuma AI starts at $14400/yr and Sweepr starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Ticket resolution agents
- Order actions in Shopify
- Sales and social AI
- Voice AI for calls
- Brand-voice guardrails
- 100+ integrations
- Hybrid agentic engine
- App, web, chat and IVR care
- Journey orchestration
- Compliance controls
| Feature | Yuma AI | Sweepr |
|---|---|---|
| Best for | AI agents that resolve e-commerce support tickets, sales chats and DMs | AI digital care platform for telecom and broadband providers |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | $14400/yr | See pricing page |
| Free plan | No | No |
| Made by | Yuma AI | Sweepr (part of Plume) |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Yuma AI starts at $14400/yr and Sweepr starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
$14400/yr
- About 12,000 resolutions a year
- Multi-agent system
- Brand-voice controls
- Slack support
Growth
$40000/yr
- About 48,000 resolutions a year
- No overage fees on annual plans
- Dedicated account manager
Scale
$90000/yr
- About 120,000 resolutions a year
- Volume pricing
- Dedicated solutions engineering
Custom
Contact sales
- Over 120,000 resolutions a year
- Rates down toward $0.55 each
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Yuma AI
- Pay only for full resolutions
- Works on top of your helpdesk
- Covers email, social and voice
- 12-month commitment required
- Starts at $14,400 a year
- Aimed at established DTC brands
Sweepr
- Built specifically for telcos and ISPs
- Covers app, web, chat and IVR together
- Pairs AI with predictable journeys
- Sales-led with no public pricing
- Narrow focus on service providers
Which one should you choose?
Choose Yuma AI if you want:
- Pay only for full resolutions
- Works on top of your helpdesk
- Covers email, social and voice
Watch out: 12-month commitment required.
Choose Sweepr if you want:
- Built specifically for telcos and ISPs
- Covers app, web, chat and IVR together
- Pairs AI with predictable journeys
Watch out: sales-led with no public pricing.
Yuma AI vs Sweepr FAQ
What is the difference between Yuma AI and Sweepr?
Yuma AI: AI agents that resolve e-commerce support tickets, sales chats and DMs. Sweepr: AI digital care platform for telecom and broadband providers. Both are customer support tools.
Is Yuma AI or Sweepr cheaper?
Yuma AI starts at $14400/yr and Sweepr starts at See pricing page. Check both pricing pages for current plans.
Do Yuma AI and Sweepr have free plans?
Yuma AI: No. Sweepr: No.
Who makes Yuma AI?
Yuma AI is made by Yuma AI.
Who makes Sweepr?
Sweepr is made by Sweepr (part of Plume).
Which should I choose, Yuma AI or Sweepr?
Choose Yuma AI if you value pay only for full resolutions and works on top of your helpdesk. Choose Sweepr if you value built specifically for telcos and isps and covers app, web, chat and ivr together.