Added Oct 28, 2026
Help.center
Freemium · $19/moAI knowledge base, chatbot and shared inbox for customer support
What is Help.center?
Help.center gives a business a hosted knowledge base where customers ask questions in AI search, plus a chat widget that answers from your articles and a shared inbox for replies. It targets small teams that want self-service support without per-agent pricing.
Existing articles can be imported in one click to train the AI, and you can improve answers by adding information whenever a reply misses. The knowledge base lives at yourcompany.help.center, with a custom domain and branding removal available on paid plans.
Conversations from the chat widget and email land in one shared inbox. The Unlimited plan charges a flat monthly fee for the whole team, and AI answers beyond the plan limit cost $0.01 each.
Features
- AI-powered knowledge base
- AI search for customers
- Website chat widget
- Shared email inbox
- One-click article import
- Custom domain
Tags
Releases
+ Submit new release- Listed
Help.center was added to the directory.
Organization
Help.center
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $19/mo
- Billing frequency
- Monthly
Help.center plans
Free
Free
- Public knowledge base
- AI search
Business
$19/mo
- Per user
- Chat widget
- Integrations
Unlimited
$99/mo
- Flat price for the whole team
- Custom domain
- Remove branding
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Help.center site.Official pricing
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Pros and cons
Pros
- Free knowledge base forever
- Flat team price on Unlimited
- Quick import of existing docs
Cons
- AI answers over the limit cost extra
- Business plan is billed per seat
- Fewer features than full help desks
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Q&A
What is Help.center?
Help.center gives a business a hosted knowledge base where customers ask questions in AI search, plus a chat widget that answers from your articles and a shared inbox for replies. It targets small teams that want self-service support without per-agent pricing.
Is Help.center free?
Yes. Creating a knowledge base at yourcompany.help.center is free, and you upgrade for more AI usage and features.
How does Help.center charge for AI answers?
Each plan includes AI usage, and answers beyond the limit are billed at $0.01 each.
How much does Help.center cost?
Help.center is freemium, with paid plans from $19/mo.
Is there a free version of Help.center?
Yes. Help.center has a free plan, and paid plans add more usage and features.
What are the main features of Help.center?
AI-powered knowledge base, AI search for customers, Website chat widget, Shared email inbox, One-click article import, Custom domain.
Who makes Help.center?
Help.center is made by Help.center.
What are the best alternatives to Help.center?
Popular alternatives include ClickConnector, Help Scout, Wonderchat.