kitio.aiZipchat vs Ribbo AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- WhatsApp and web chat agent
- Instagram, Messenger and SMS
- Answers from your own data
- Handover to staff
- Actions like holds and bookings
| Feature | Zipchat | Ribbo AI |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI customer service agent for WhatsApp, web chat and social DMs |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $20/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | Ribbo AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Zipchat starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
5 plans
Free
Free
- 1 agent
- 30 message credits
- 1 knowledge base
Starter
$20/mo
- 1 agent
- 1,000 message credits per month
- 5 files
Growth
$50/mo
- 3 agents
- 2,500 message credits per month
- Frontier models
Scale
$150/mo
- 5 agents
- 5,000 message credits per month
- Remove Ribbo branding
Custom
Contact sales
- 15,000+ message credits
- Agents to suit
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Ribbo AI
- Covers WhatsApp and social channels
- Free plan without a card
- Clear handover to humans
- Free plan has only 30 message credits
- Branding removal only on Scale
- Credit caps on every plan
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Ribbo AI if you want:
- Covers WhatsApp and social channels
- Free plan without a card
- Clear handover to humans
Watch out: free plan has only 30 message credits.
Zipchat vs Ribbo AI FAQ
What is the difference between Zipchat and Ribbo AI?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Ribbo AI: AI customer service agent for WhatsApp, web chat and social DMs. Both are customer support tools.
Is Zipchat or Ribbo AI cheaper?
Zipchat starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
Do Zipchat and Ribbo AI have free plans?
Zipchat: No, 7-day trial. Ribbo AI: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Ribbo AI?
Ribbo AI is made by Ribbo AI.
Which should I choose, Zipchat or Ribbo AI?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Ribbo AI if you value covers whatsapp and social channels and free plan without a card.