kitio.aiHello24 vs Ribbo AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Hello24 starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
- WhatsApp and web chat agent
- Instagram, Messenger and SMS
- Answers from your own data
- Handover to staff
- Actions like holds and bookings
| Feature | Hello24 | Ribbo AI |
|---|---|---|
| Best for | WhatsApp chatbot, commerce and marketing platform | AI customer service agent for WhatsApp, web chat and social DMs |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $20/mo |
| Free plan | No | Yes |
| Made by | Hello24 | Ribbo AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Hello24 starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 1 agent
- 30 message credits
- 1 knowledge base
Starter
$20/mo
- 1 agent
- 1,000 message credits per month
- 5 files
Growth
$50/mo
- 3 agents
- 2,500 message credits per month
- Frontier models
Scale
$150/mo
- 5 agents
- 5,000 message credits per month
- Remove Ribbo branding
Custom
Contact sales
- 15,000+ message credits
- Agents to suit
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
Ribbo AI
- Covers WhatsApp and social channels
- Free plan without a card
- Clear handover to humans
- Free plan has only 30 message credits
- Branding removal only on Scale
- Credit caps on every plan
Which one should you choose?
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Choose Ribbo AI if you want:
- Covers WhatsApp and social channels
- Free plan without a card
- Clear handover to humans
Watch out: free plan has only 30 message credits.
Hello24 vs Ribbo AI FAQ
What is the difference between Hello24 and Ribbo AI?
Hello24: WhatsApp chatbot, commerce and marketing platform. Ribbo AI: AI customer service agent for WhatsApp, web chat and social DMs. Both are customer support tools.
Is Hello24 or Ribbo AI cheaper?
Hello24 starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
Do Hello24 and Ribbo AI have free plans?
Hello24: No. Ribbo AI: Yes.
Who makes Hello24?
Hello24 is made by Hello24.
Who makes Ribbo AI?
Ribbo AI is made by Ribbo AI.
Which should I choose, Hello24 or Ribbo AI?
Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat. Choose Ribbo AI if you value covers whatsapp and social channels and free plan without a card.