kitio.aiZipchat vs ChatbotGen
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
AI agent that answers and captures leads on your site, WhatsApp and Telegram
Free trial · $29/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Training on website and files
- WhatsApp and Telegram channels
- Lead capture fields
- Team inbox with handoff
- Appointment requests
- Webhooks
| Feature | Zipchat | ChatbotGen |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI agent that answers and captures leads on your site, WhatsApp and Telegram |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $29/mo |
| Free plan | No, 7-day trial | No, 7-day trial |
| Made by | Zipchat | Toptive |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zipchat starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
3 plans
Starter
$29/mo
- 3 chatbots
- 2,000 messages per month
- WhatsApp, inbox and webhooks
Growth
$79/mo
- 10 chatbots
- 10,000 messages per month
- Appointment requests and catalog
Business
$199/mo
- 50 chatbots
- 30,000 messages per month
- Priority support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
ChatbotGen
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
- Trial requires a credit card
- No free plan
- Official WhatsApp API still listed as coming soon
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose ChatbotGen if you want:
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
Watch out: trial requires a credit card.
Zipchat vs ChatbotGen FAQ
What is the difference between Zipchat and ChatbotGen?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. ChatbotGen: AI agent that answers and captures leads on your site, WhatsApp and Telegram. Both are customer support tools.
Is Zipchat or ChatbotGen cheaper?
Zipchat starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
Do Zipchat and ChatbotGen have free plans?
Zipchat: No, 7-day trial. ChatbotGen: No, 7-day trial.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes ChatbotGen?
ChatbotGen is made by Toptive.
Which should I choose, Zipchat or ChatbotGen?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose ChatbotGen if you value whatsapp included from the first plan and leads arrive with structured details.