kitio.aiEngati vs ChatbotGen
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Engati starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
AI agent that answers and captures leads on your site, WhatsApp and Telegram
Free trial · $29/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp and Instagram chatbots
- Voice AI agents
- eSenseGPT bot training
- Live chat inbox
- Marketing campaigns
- Shopify chatbot
- Training on website and files
- WhatsApp and Telegram channels
- Lead capture fields
- Team inbox with handoff
- Appointment requests
- Webhooks
| Feature | Engati | ChatbotGen |
|---|---|---|
| Best for | Conversational AI for WhatsApp, voice, web chat and Instagram | AI agent that answers and captures leads on your site, WhatsApp and Telegram |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $29/mo |
| Free plan | No, 7-day trial | No, 7-day trial |
| Made by | Engati | Toptive |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Engati starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$29/mo
- 3 chatbots
- 2,000 messages per month
- WhatsApp, inbox and webhooks
Growth
$79/mo
- 10 chatbots
- 10,000 messages per month
- Appointment requests and catalog
Business
$199/mo
- 50 chatbots
- 30,000 messages per month
- Priority support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Engati
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
- Multilingual conversations
- WhatsApp messaging costs are separate
- Plan prices not listed in the evidence
- Broad feature set takes time to learn
ChatbotGen
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
- Trial requires a credit card
- No free plan
- Official WhatsApp API still listed as coming soon
Which one should you choose?
Choose Engati if you want:
- Covers many messaging channels
- Low-code bot builder
- Trial without a credit card
Watch out: whatsapp messaging costs are separate.
Choose ChatbotGen if you want:
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
Watch out: trial requires a credit card.
Engati vs ChatbotGen FAQ
What is the difference between Engati and ChatbotGen?
Engati: Conversational AI for WhatsApp, voice, web chat and Instagram. ChatbotGen: AI agent that answers and captures leads on your site, WhatsApp and Telegram. Both are customer support tools.
Is Engati or ChatbotGen cheaper?
Engati starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
Do Engati and ChatbotGen have free plans?
Engati: No, 7-day trial. ChatbotGen: No, 7-day trial.
Who makes Engati?
Engati is made by Engati, based in India.
Who makes ChatbotGen?
ChatbotGen is made by Toptive.
Which should I choose, Engati or ChatbotGen?
Choose Engati if you value covers many messaging channels and low-code bot builder. Choose ChatbotGen if you value whatsapp included from the first plan and leads arrive with structured details.