kitio.aiHello24 vs ChatbotGen
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Hello24 starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
AI agent that answers and captures leads on your site, WhatsApp and Telegram
Free trial · $29/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
- Training on website and files
- WhatsApp and Telegram channels
- Lead capture fields
- Team inbox with handoff
- Appointment requests
- Webhooks
| Feature | Hello24 | ChatbotGen |
|---|---|---|
| Best for | WhatsApp chatbot, commerce and marketing platform | AI agent that answers and captures leads on your site, WhatsApp and Telegram |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $29/mo |
| Free plan | No | No, 7-day trial |
| Made by | Hello24 | Toptive |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Hello24 starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$29/mo
- 3 chatbots
- 2,000 messages per month
- WhatsApp, inbox and webhooks
Growth
$79/mo
- 10 chatbots
- 10,000 messages per month
- Appointment requests and catalog
Business
$199/mo
- 50 chatbots
- 30,000 messages per month
- Priority support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
ChatbotGen
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
- Trial requires a credit card
- No free plan
- Official WhatsApp API still listed as coming soon
Which one should you choose?
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Choose ChatbotGen if you want:
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
Watch out: trial requires a credit card.
Hello24 vs ChatbotGen FAQ
What is the difference between Hello24 and ChatbotGen?
Hello24: WhatsApp chatbot, commerce and marketing platform. ChatbotGen: AI agent that answers and captures leads on your site, WhatsApp and Telegram. Both are customer support tools.
Is Hello24 or ChatbotGen cheaper?
Hello24 starts at See pricing page and ChatbotGen starts at $29/mo. Check both pricing pages for current plans.
Do Hello24 and ChatbotGen have free plans?
Hello24: No. ChatbotGen: No, 7-day trial.
Who makes Hello24?
Hello24 is made by Hello24.
Who makes ChatbotGen?
ChatbotGen is made by Toptive.
Which should I choose, Hello24 or ChatbotGen?
Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat. Choose ChatbotGen if you value whatsapp included from the first plan and leads arrive with structured details.