kitio.aiWeb2Chat vs Cody AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Web2Chat has the lower starting price: about $19 a month, against $29 for Cody AI.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website chat widget
- Shared inbox
- AI chatbot (Aura)
- Ticketing
- Knowledge base
- News center
- Knowledge-trained assistant
- Website sync
- Embeddable chat widget
- Proactive visitor chats
- Choice of AI models
- API access
| Feature | Web2Chat | Cody AI |
|---|---|---|
| Best for | Live chat, ticketing and knowledge base with an AI chatbot | AI agents that answer from your knowledge and engage site visitors |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $19/mo | $29/mo |
| Free plan | Yes | Yes |
| Made by | Web2Chat | Cody AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Web2Chat has the lower starting price: about $19 a month, against $29 for Cody AI.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- Chat widget and shared inbox
- Unlimited conversations
- Knowledge base
Aura Growth
$19/mo
- 2,000 message credits a month
- Up to 200 training pages
- 10 file uploads
Aura Business
$49/mo
- 5,000 message credits a month
- Up to 2,000 training pages
- 100 file uploads
Aura Enterprise
$99/mo
- 10,000 message credits a month
- Up to 10,000 training pages
- 500 file uploads
6 plans
Free
Free
- 100 credits per month
- Up to 100 documents
Basic
$29/mo
- 2,500 credits per month
- 3 team members
- 1,000 documents
Premium
$99/mo
- 10,000 credits per month
- GPT-5 and Claude 4 Sonnet
- Website sync for 3 sites
Advanced
$249/mo
- 25,000 credits per month
- 30 team members
- Website sync for 9 sites
Convert Growth
$299/mo
- 300 engaged conversations
- Proactive openers
- 1 website
Convert Scale
$749/mo
- 1,000 engaged conversations
- Page-level targeting
- CRM handoff
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Web2Chat
- Free plan with unlimited conversations
- No cap on support tickets
- AI bot priced by message credits
- Help center on a custom domain
- AI chatbot costs extra
- Branding removal needs a paid plan
- Built for small teams, not large support orgs
Cody AI
- Free personal plan to try it
- Choice of OpenAI and Anthropic models
- Interface in nine languages
- Basic plan limited to GPT-5 Mini
- Website sync not on the Basic plan
- Convert plans start at $299/mo
Which one should you choose?
Choose Web2Chat if you want:
- Free plan with unlimited conversations
- No cap on support tickets
- AI bot priced by message credits
Watch out: ai chatbot costs extra.
Choose Cody AI if you want:
- Free personal plan to try it
- Choice of OpenAI and Anthropic models
- Interface in nine languages
Watch out: basic plan limited to gpt-5 mini.
Web2Chat vs Cody AI FAQ
What is the difference between Web2Chat and Cody AI?
Web2Chat: Live chat, ticketing and knowledge base with an AI chatbot. Cody AI: AI agents that answer from your knowledge and engage site visitors. Both are customer support tools.
Is Web2Chat or Cody AI cheaper?
Web2Chat has the lower starting price: about $19 a month, against $29 for Cody AI.
Do Web2Chat and Cody AI have free plans?
Web2Chat: Yes. Cody AI: Yes.
Who makes Web2Chat?
Web2Chat is made by Web2Chat.
Who makes Cody AI?
Cody AI is made by Cody AI.
Which should I choose, Web2Chat or Cody AI?
Choose Web2Chat if you value free plan with unlimited conversations and no cap on support tickets. Choose Cody AI if you value free personal plan to try it and choice of openai and anthropic models.