kitio.aiTiledesk vs Inkeep
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and Inkeep starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Customer-facing AI assistants
- Support agent copilot
- Visual agent builder
- Agents SDK
- Knowledge gap detection
- Human approvals
| Feature | Tiledesk | Inkeep |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | Agent platform for AI support assistants and CX coworkers |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No |
| Made by | Tiledesk | Inkeep |
| Based in | Italy | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and Inkeep starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
Inkeep
- No-code and code options stay in sync
- Works from Slack and support tools
- Human approval before actions
- No public pricing
- Demo-led onboarding
- Best suited to technical products
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose Inkeep if you want:
- No-code and code options stay in sync
- Works from Slack and support tools
- Human approval before actions
Watch out: no public pricing.
Tiledesk vs Inkeep FAQ
What is the difference between Tiledesk and Inkeep?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. Inkeep: Agent platform for AI support assistants and CX coworkers. Both are customer support tools.
Is Tiledesk or Inkeep cheaper?
Tiledesk starts at See pricing page and Inkeep starts at See pricing page. Check both pricing pages for current plans.
Do Tiledesk and Inkeep have free plans?
Tiledesk: Yes. Inkeep: No.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes Inkeep?
Inkeep is made by Inkeep, based in United States.
Which should I choose, Tiledesk or Inkeep?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose Inkeep if you value no-code and code options stay in sync and works from slack and support tools.