kitio.aiFini vs Inkeep
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Fini starts at See pricing page and Inkeep starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Chat, email and voice agent
- 130+ languages
- Pay-per-resolution pricing
- Slack coworker for agents
- Agent-to-agent handoff
- Decision audit trail
- Customer-facing AI assistants
- Support agent copilot
- Visual agent builder
- Agents SDK
- Knowledge gap detection
- Human approvals
| Feature | Fini | Inkeep |
|---|---|---|
| Best for | AI support agent for chat, email and voice, priced per resolution | Agent platform for AI support assistants and CX coworkers |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | Fini | Inkeep |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Fini starts at See pricing page and Inkeep starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$0.89 / resolved ticket
- Chat, email and widget
- Up to 3,000 tickets
Scale
$0.69 / resolved ticket
- Up to 10,000 tickets
- Voice channel
Enterprise
$0.49 / resolved ticket
- Unlimited tickets
- Data residency and BAA
- 90-day free pilot
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Fini
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
- Voice only on higher tiers
- Free pilot limited to Enterprise
- Costs rise with ticket volume
Inkeep
- No-code and code options stay in sync
- Works from Slack and support tools
- Human approval before actions
- No public pricing
- Demo-led onboarding
- Best suited to technical products
Which one should you choose?
Choose Fini if you want:
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
Watch out: voice only on higher tiers.
Choose Inkeep if you want:
- No-code and code options stay in sync
- Works from Slack and support tools
- Human approval before actions
Watch out: no public pricing.
Fini vs Inkeep FAQ
What is the difference between Fini and Inkeep?
Fini: AI support agent for chat, email and voice, priced per resolution. Inkeep: Agent platform for AI support assistants and CX coworkers. Both are customer support tools.
Is Fini or Inkeep cheaper?
Fini starts at See pricing page and Inkeep starts at See pricing page. Check both pricing pages for current plans.
Do Fini and Inkeep have free plans?
Fini: No. Inkeep: No.
Who makes Fini?
Fini is made by Fini, based in United States.
Who makes Inkeep?
Inkeep is made by Inkeep, based in United States.
Which should I choose, Fini or Inkeep?
Choose Fini if you value pay only for solved tickets and free escalations to humans. Choose Inkeep if you value no-code and code options stay in sync and works from slack and support tools.