kitio.aiSmartsupp vs TailorTalk
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and TailorTalk starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- Instagram and WhatsApp agent
- Product search from photos
- Order and payment in chat
- Lead qualification
- Shopify integration
- Booking agent
| Feature | Smartsupp | TailorTalk |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | AI sales agent for fashion brands on Instagram and WhatsApp |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | Smartsupp | TailorTalk |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and TailorTalk starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
4 plans
Starter
$39/mo, billed yearly
- Up to 400 conversations per month
- 1 AI agent
- Instagram and website
- Access to up to 2 tools
Growth
$89/mo, billed yearly
- Up to 1,600 conversations per month
- Up to 2 AI agents
- All channels, incl. WhatsApp
- All tools
Pro
$279/mo, billed yearly
- Up to 6,000 conversations per month
- Up to 3 AI agents
- Priority support
Enterprise
Contact sales
- Unlimited conversations
- Custom integrations
- Dedicated agent setup
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
TailorTalk
- Handles orders and payment inside chat
- Product matching from a shopper's photo
- No per-seat pricing
- WhatsApp only on Growth and above
- Prices rise with conversation volume
- Public prices shown with yearly billing
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose TailorTalk if you want:
- Handles orders and payment inside chat
- Product matching from a shopper's photo
- No per-seat pricing
Watch out: whatsapp only on growth and above.
Smartsupp vs TailorTalk FAQ
What is the difference between Smartsupp and TailorTalk?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. TailorTalk: AI sales agent for fashion brands on Instagram and WhatsApp. Both are customer support tools.
Is Smartsupp or TailorTalk cheaper?
Smartsupp starts at See pricing page and TailorTalk starts at See pricing page. Check both pricing pages for current plans.
Do Smartsupp and TailorTalk have free plans?
Smartsupp: Yes. TailorTalk: No, trial available.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes TailorTalk?
TailorTalk is made by TailorTalk.
Which should I choose, Smartsupp or TailorTalk?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose TailorTalk if you value handles orders and payment inside chat and product matching from a shopper's photo.