kitio.aiSmartsupp vs Libraria AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and Libraria AI starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- AI chat and search widgets
- Bulk website and file import
- Custom answers
- Product link carousels
- React package and API
| Feature | Smartsupp | Libraria AI |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | Build AI search bars, chatbots and FAQs from your business content |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $19/mo |
| Free plan | Yes | Yes |
| Made by | Smartsupp | Libraria AI |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and Libraria AI starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
4 plans
Free
Free
- 1 knowledge base
- 50 messages per month
- Chat analytics
Individual
$19/mo
- 2 knowledge bases
- 2,000 messages per month
- 2 million characters
Team
$99/mo
- 5 knowledge bases
- 25,000 messages per month
- GPT-4 access
- 5 team members
Enterprise
$495+/mo
- 30 knowledge bases
- 100,000 messages per month
- WhatsApp and Shopify
- 20 team members
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
Libraria AI
- Search, chat and FAQ formats
- React package for developers
- Free plan with analytics
- Free plan has only 50 messages a month
- Plans still list GPT-3.5 limits
- WhatsApp and Shopify on top tier only
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose Libraria AI if you want:
- Search, chat and FAQ formats
- React package for developers
- Free plan with analytics
Watch out: free plan has only 50 messages a month.
Smartsupp vs Libraria AI FAQ
What is the difference between Smartsupp and Libraria AI?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. Libraria AI: Build AI search bars, chatbots and FAQs from your business content. Both are customer support tools.
Is Smartsupp or Libraria AI cheaper?
Smartsupp starts at See pricing page and Libraria AI starts at $19/mo. Check both pricing pages for current plans.
Do Smartsupp and Libraria AI have free plans?
Smartsupp: Yes. Libraria AI: Yes.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes Libraria AI?
Libraria AI is made by Libraria AI.
Which should I choose, Smartsupp or Libraria AI?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose Libraria AI if you value search, chat and faq formats and react package for developers.