kitio.aiSmartsupp vs DOO
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and DOO starts at $79.99/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- Gulf Arabic and English
- Unified inbox
- WhatsApp and voice channels
- Automatic message labelling
- Campaigns and CX automation
- Analytics
| Feature | Smartsupp | DOO |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | Arabic-first AI customer service agents for WhatsApp, voice and chat |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $79.99/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | Smartsupp | DOO |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and DOO starts at $79.99/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
3 plans
Starter
$79.99/mo
- 200 AI responses per month
- Up to 3 users
- 1 basic AI agent
- Unified inbox
Business
$249.99/mo
- 5,000 AI responses per month
- Up to 10 users
- Everything in Starter
Enterprise
Contact sales
- Custom AI response volume
- Unlimited users
- AI calls
- System integration
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
DOO
- Handles Gulf Arabic dialects alongside English
- Many channels in one inbox
- Builds a starter agent from your website
- 7-day trial without a card
- Starts at $79.99 a month
- Response limits on the lower tiers
- AI voice calls sit on the Enterprise tier
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose DOO if you want:
- Handles Gulf Arabic dialects alongside English
- Many channels in one inbox
- Builds a starter agent from your website
Watch out: starts at $79.99 a month.
Smartsupp vs DOO FAQ
What is the difference between Smartsupp and DOO?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. DOO: Arabic-first AI customer service agents for WhatsApp, voice and chat. Both are customer support tools.
Is Smartsupp or DOO cheaper?
Smartsupp starts at See pricing page and DOO starts at $79.99/mo. Check both pricing pages for current plans.
Do Smartsupp and DOO have free plans?
Smartsupp: Yes. DOO: No, 7-day trial.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes DOO?
DOO is made by DOO.
Which should I choose, Smartsupp or DOO?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose DOO if you value handles gulf arabic dialects alongside english and many channels in one inbox.