kitio.aiMicrosoft Dynamics 365 vs Copy.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Microsoft Dynamics 365 starts at See pricing page and Copy.ai starts at $29/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Sales and customer service CRM
- Contact center
- Finance and supply chain ERP
- Built-in AI agents
- Custom agent building
- Microsoft 365 integration
- GTM workflows
- Account research
- Prospecting email generation
- Multi-model chat
- CRM integrations
| Feature | Microsoft Dynamics 365 | Copy.ai |
|---|---|---|
| Best for | Microsoft's CRM and ERP apps with built-in Copilot and agents | GTM AI platform for sales and marketing workflows |
| Category | Sales | Sales |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $29/mo |
| Free plan | No, trial available | Yes |
| Made by | Microsoft | Fullcast |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Microsoft Dynamics 365 starts at See pricing page and Copy.ai starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Chat
$29/mo
- Self-serve plan
- AI chat for content
Growth
$1,000/mo billed yearly
- 75 seats
- Unlimited words in chat
- 20K workflow credits per month
Expansion
$2,000/mo billed yearly
- 150 seats
- 45K workflow credits per month
Scale
$3,000/mo billed yearly
- 200 seats
- 75K workflow credits per month
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Microsoft Dynamics 365
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
- Licensing is complex
- Setup usually needs a partner
- Costs add up per user and per app
Copy.ai
- Flexible workflow builder
- Many models in one chat
- Bulk processing
- No longer a simple copywriter
- Product direction changed after acquisition
Which one should you choose?
Choose Microsoft Dynamics 365 if you want:
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
Watch out: licensing is complex.
Choose Copy.ai if you want:
- Flexible workflow builder
- Many models in one chat
- Bulk processing
Watch out: no longer a simple copywriter.
Microsoft Dynamics 365 vs Copy.ai FAQ
What is the difference between Microsoft Dynamics 365 and Copy.ai?
Microsoft Dynamics 365: Microsoft's CRM and ERP apps with built-in Copilot and agents. Copy.ai: GTM AI platform for sales and marketing workflows. Both are sales tools.
Is Microsoft Dynamics 365 or Copy.ai cheaper?
Microsoft Dynamics 365 starts at See pricing page and Copy.ai starts at $29/mo. Check both pricing pages for current plans.
Do Microsoft Dynamics 365 and Copy.ai have free plans?
Microsoft Dynamics 365: No, trial available. Copy.ai: Yes.
Who makes Microsoft Dynamics 365?
Microsoft Dynamics 365 is made by Microsoft, based in United States.
Who makes Copy.ai?
Copy.ai is made by Fullcast, based in United States.
Which should I choose, Microsoft Dynamics 365 or Copy.ai?
Choose Microsoft Dynamics 365 if you value covers crm and erp in one family and tight microsoft 365 integration. Choose Copy.ai if you value flexible workflow builder and many models in one chat.