LiveChat vs Ivy.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Ivy.ai starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Generative chatbot
- Pre-trained on institution site
- Student question answering
- Healthcare and government use
| Feature | LiveChat | Ivy.ai |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Generative chatbots for colleges, healthcare and government |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No |
| Made by | Text | Ivy.ai |
| Based in | Poland | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
LiveChat starts at See pricing page and Ivy.ai starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Ivy.ai
- Focused on education and public sector
- Bot starts trained on your website
- Reduces routine questions to staff
- Little product detail on the homepage
- Pricing not visible in the evidence
- Narrow target market
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Ivy.ai if you want:
- Focused on education and public sector
- Bot starts trained on your website
- Reduces routine questions to staff
Watch out: little product detail on the homepage.
LiveChat vs Ivy.ai FAQ
What is the difference between LiveChat and Ivy.ai?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Ivy.ai: Generative chatbots for colleges, healthcare and government. Both are customer support tools.
Is LiveChat or Ivy.ai cheaper?
LiveChat starts at See pricing page and Ivy.ai starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and Ivy.ai have free plans?
LiveChat: No, 14-day trial. Ivy.ai: No.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Ivy.ai?
Ivy.ai is made by Ivy.ai, based in United States.
Which should I choose, LiveChat or Ivy.ai?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Ivy.ai if you value focused on education and public sector and bot starts trained on your website.