Helpjuice vs Ivy.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Helpjuice starts at $249/mo and Ivy.ai starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Writer
- AI Search
- AI Chatbot
- Browser extension
- Access controls
- Custom branding
- Generative chatbot
- Pre-trained on institution site
- Student question answering
- Healthcare and government use
| Feature | Helpjuice | Ivy.ai |
|---|---|---|
| Best for | Knowledge base software with AI writing, search and chatbot | Generative chatbots for colleges, healthcare and government |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $249/mo | See pricing page |
| Free plan | No, 14-day trial | No |
| Made by | Helpjuice | Ivy.ai |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Helpjuice starts at $249/mo and Ivy.ai starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Knowledge Base
$249/mo
- 30 users
- 12 GB file storage
- For small teams
AI-Knowledge Base
$449/mo
- 100 users
- 24 GB file storage
- AI-powered features
Unlimited AI-Knowledge Base
$799/mo
- Unlimited users
- 38 GB file storage
- SSO
- AI Writer, Search and Chatbot
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Helpjuice
- AI search and chatbot over your articles
- Free 14-day trial without a card
- Unlimited users on the top tier
- Starts at $249 a month
- No free plan
- Account goes inactive after the trial
Ivy.ai
- Focused on education and public sector
- Bot starts trained on your website
- Reduces routine questions to staff
- Little product detail on the homepage
- Pricing not visible in the evidence
- Narrow target market
Which one should you choose?
Choose Helpjuice if you want:
- AI search and chatbot over your articles
- Free 14-day trial without a card
- Unlimited users on the top tier
Watch out: starts at $249 a month.
Choose Ivy.ai if you want:
- Focused on education and public sector
- Bot starts trained on your website
- Reduces routine questions to staff
Watch out: little product detail on the homepage.
Helpjuice vs Ivy.ai FAQ
What is the difference between Helpjuice and Ivy.ai?
Helpjuice: Knowledge base software with AI writing, search and chatbot. Ivy.ai: Generative chatbots for colleges, healthcare and government. Both are customer support tools.
Is Helpjuice or Ivy.ai cheaper?
Helpjuice starts at $249/mo and Ivy.ai starts at See pricing page. Check both pricing pages for current plans.
Do Helpjuice and Ivy.ai have free plans?
Helpjuice: No, 14-day trial. Ivy.ai: No.
Who makes Helpjuice?
Helpjuice is made by Helpjuice, based in United States.
Who makes Ivy.ai?
Ivy.ai is made by Ivy.ai, based in United States.
Which should I choose, Helpjuice or Ivy.ai?
Choose Helpjuice if you value ai search and chatbot over your articles and free 14-day trial without a card. Choose Ivy.ai if you value focused on education and public sector and bot starts trained on your website.