kitio.aiLiveChat vs ChatBees
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and ChatBees starts at $269/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Knowledge graphs from past tickets
- Ticket copilot and auto answers
- Confluence AI chat app
- Website and Slack bots
- RAG as a service API
| Feature | LiveChat | ChatBees |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI ticket agent that learns from past tickets and your knowledge base |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $269/mo |
| Free plan | No, 14-day trial | No, 14-day trial |
| Made by | Text | ChatBees |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and ChatBees starts at $269/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Flex
Pay as you go
- $5 free credit to try
- Unlimited collections
- Data connectors add-on $29/mo
Standard
$269/mo
- 14-day free trial
- 200 tickets per month
- HubSpot and Confluence apps
- Ticket copilot
Enterprise
Contact sales
- Multiple ticket pipelines
- Multi-user support
- Single sign-on
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
ChatBees
- Learns from your ticket history
- Pay-as-you-go option for small users
- Many knowledge base connectors
- Ticket automation starts at $269 a month
- Ticket features focus on HubSpot
- Usage costs come on top of plans
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose ChatBees if you want:
- Learns from your ticket history
- Pay-as-you-go option for small users
- Many knowledge base connectors
Watch out: ticket automation starts at $269 a month.
LiveChat vs ChatBees FAQ
What is the difference between LiveChat and ChatBees?
LiveChat: Website live chat software with AI reply suggestions and chatbots. ChatBees: AI ticket agent that learns from past tickets and your knowledge base. Both are customer support tools.
Is LiveChat or ChatBees cheaper?
LiveChat starts at See pricing page and ChatBees starts at $269/mo. Check both pricing pages for current plans.
Do LiveChat and ChatBees have free plans?
LiveChat: No, 14-day trial. ChatBees: No, 14-day trial.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes ChatBees?
ChatBees is made by ChatBees.
Which should I choose, LiveChat or ChatBees?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose ChatBees if you value learns from your ticket history and pay-as-you-go option for small users.