kitio.aiInsertChat vs Yobi
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. InsertChat starts at $98/mo and Yobi starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI phone answering
- Website chat
- SMS, email and WhatsApp
- Appointment booking
- Shared inbox with handoff
- Bring your own AI keys
- AI receptionist
- Voice and chat agents
- Business phone
- CRM and calendars
- Call analytics
- Online scheduling
| Feature | InsertChat | Yobi |
|---|---|---|
| Best for | AI receptionist for calls, chat, SMS, email and WhatsApp | AI receptionist and agents for local service businesses |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $98/mo | See pricing page |
| Free plan | No, 7-day trial | No, trial available |
| Made by | InsertChat | Yobi |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
InsertChat starts at $98/mo and Yobi starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Pro
$98/mo
- 3 AI assistants and 3 seats
- 5,000 credits per month
- 1,000 knowledge sources
- Human handoff inbox
Growth
$198/mo
- 20 AI assistants and 5 seats
- 10,000 credits per month
- 5,000 knowledge sources
Scale
$498/mo
- 50 AI assistants and 10 seats
- 25,000 credits per month
- Conversation analytics and reports
Enterprise
From $998/mo
- 100 AI assistants and 25 seats
- 50,000 credits per month
- Dedicated support agent
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
InsertChat
- Phone and messaging in one inbox
- All channels included from the first plan
- Control over when the AI answers
- Seven-day trial
- Card needed to start the trial
- Entry plan is $98 a month
- Credits cap monthly usage
Yobi
- Phone, CRM and agents in one workspace
- Industry-specific setups
- Calls tied to the campaign that drove them
- Pricing not published
- Aimed at appointment-based small businesses
Which one should you choose?
Choose InsertChat if you want:
- Phone and messaging in one inbox
- All channels included from the first plan
- Control over when the AI answers
Watch out: card needed to start the trial.
Choose Yobi if you want:
- Phone, CRM and agents in one workspace
- Industry-specific setups
- Calls tied to the campaign that drove them
Watch out: pricing not published.
InsertChat vs Yobi FAQ
What is the difference between InsertChat and Yobi?
InsertChat: AI receptionist for calls, chat, SMS, email and WhatsApp. Yobi: AI receptionist and agents for local service businesses. Both are customer support tools.
Is InsertChat or Yobi cheaper?
InsertChat starts at $98/mo and Yobi starts at See pricing page. Check both pricing pages for current plans.
Do InsertChat and Yobi have free plans?
InsertChat: No, 7-day trial. Yobi: No, trial available.
Who makes InsertChat?
InsertChat is made by InsertChat.
Who makes Yobi?
Yobi is made by Yobi.
Which should I choose, InsertChat or Yobi?
Choose InsertChat if you value phone and messaging in one inbox and all channels included from the first plan. Choose Yobi if you value phone, crm and agents in one workspace and industry-specific setups.