kitio.aiHelpjuice vs Web2Chat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Web2Chat has the lower starting price: about $19 a month, against $249 for Helpjuice.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Writer
- AI Search
- AI Chatbot
- Browser extension
- Access controls
- Custom branding
- Website chat widget
- Shared inbox
- AI chatbot (Aura)
- Ticketing
- Knowledge base
- News center
| Feature | Helpjuice | Web2Chat |
|---|---|---|
| Best for | Knowledge base software with AI writing, search and chatbot | Live chat, ticketing and knowledge base with an AI chatbot |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $249/mo | $19/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Helpjuice | Web2Chat |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Web2Chat has the lower starting price: about $19 a month, against $249 for Helpjuice.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Knowledge Base
$249/mo
- 30 users
- 12 GB file storage
- For small teams
AI-Knowledge Base
$449/mo
- 100 users
- 24 GB file storage
- AI-powered features
Unlimited AI-Knowledge Base
$799/mo
- Unlimited users
- 38 GB file storage
- SSO
- AI Writer, Search and Chatbot
4 plans
Free
Free
- Chat widget and shared inbox
- Unlimited conversations
- Knowledge base
Aura Growth
$19/mo
- 2,000 message credits a month
- Up to 200 training pages
- 10 file uploads
Aura Business
$49/mo
- 5,000 message credits a month
- Up to 2,000 training pages
- 100 file uploads
Aura Enterprise
$99/mo
- 10,000 message credits a month
- Up to 10,000 training pages
- 500 file uploads
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Helpjuice
- AI search and chatbot over your articles
- Free 14-day trial without a card
- Unlimited users on the top tier
- Starts at $249 a month
- No free plan
- Account goes inactive after the trial
Web2Chat
- Free plan with unlimited conversations
- No cap on support tickets
- AI bot priced by message credits
- Help center on a custom domain
- AI chatbot costs extra
- Branding removal needs a paid plan
- Built for small teams, not large support orgs
Which one should you choose?
Choose Helpjuice if you want:
- AI search and chatbot over your articles
- Free 14-day trial without a card
- Unlimited users on the top tier
Watch out: starts at $249 a month.
Choose Web2Chat if you want:
- Free plan with unlimited conversations
- No cap on support tickets
- AI bot priced by message credits
Watch out: ai chatbot costs extra.
Helpjuice vs Web2Chat FAQ
What is the difference between Helpjuice and Web2Chat?
Helpjuice: Knowledge base software with AI writing, search and chatbot. Web2Chat: Live chat, ticketing and knowledge base with an AI chatbot. Both are customer support tools.
Is Helpjuice or Web2Chat cheaper?
Web2Chat has the lower starting price: about $19 a month, against $249 for Helpjuice.
Do Helpjuice and Web2Chat have free plans?
Helpjuice: No, 14-day trial. Web2Chat: Yes.
Who makes Helpjuice?
Helpjuice is made by Helpjuice, based in United States.
Who makes Web2Chat?
Web2Chat is made by Web2Chat.
Which should I choose, Helpjuice or Web2Chat?
Choose Helpjuice if you value ai search and chatbot over your articles and free 14-day trial without a card. Choose Web2Chat if you value free plan with unlimited conversations and no cap on support tickets.