kitio.aiDocument360 vs PromptOwl
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Document360 starts at See pricing page and PromptOwl starts at $12/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Eddy AI writing assistant
- AI search and chatbot
- Custom review workflows
- Word and PDF import
- API documentation
- SSO and SCIM
- Governed context vault
- Agents and RAG
- Works with existing AI tools
- Audit record of what AI knew
- Cloud or self-hosted
- Role-based seats
| Feature | Document360 | PromptOwl |
|---|---|---|
| Best for | Knowledge base software with an AI assistant, search and chatbot | Governed company knowledge shared with every AI you use |
| Category | Productivity | Productivity |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $12/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Document360 | PromptOwl |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Document360 starts at See pricing page and PromptOwl starts at $12/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- Up to 10 users
- Agents, RAG and tools
- 1,000 credits per user each month
Hosted
$12/mo
- Per user
- 5,000 credits per user each month
- 5 GB of governed context
- $10 per user if billed yearly
Self-Hosted
From $300/mo, billed yearly
- 30-user minimum
- Unlimited storage
- Runs on your own servers
Enterprise
Custom
- Unlimited subscribers
- One annual contract
- Negotiated volume
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Document360
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
- Prices only through a custom quote
- AI premium features cost extra
- More than small teams may need
PromptOwl
- Free for up to 10 users
- Can run on your own servers
- Keeps a record of the knowledge AI used
- Self-hosting has a 30-user minimum
- Site branding mixes PromptOwl and ContextNest
- Governance focus may be heavy for solo use
Which one should you choose?
Choose Document360 if you want:
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
Watch out: prices only through a custom quote.
Choose PromptOwl if you want:
- Free for up to 10 users
- Can run on your own servers
- Keeps a record of the knowledge AI used
Watch out: self-hosting has a 30-user minimum.
Document360 vs PromptOwl FAQ
What is the difference between Document360 and PromptOwl?
Document360: Knowledge base software with an AI assistant, search and chatbot. PromptOwl: Governed company knowledge shared with every AI you use. Both are productivity tools.
Is Document360 or PromptOwl cheaper?
Document360 starts at See pricing page and PromptOwl starts at $12/mo. Check both pricing pages for current plans.
Do Document360 and PromptOwl have free plans?
Document360: No, 14-day trial. PromptOwl: Yes.
Who makes Document360?
Document360 is made by Document360.
Who makes PromptOwl?
PromptOwl is made by PromptOwl.
Which should I choose, Document360 or PromptOwl?
Choose Document360 if you value handles internal and public docs and ai helps both writers and readers. Choose PromptOwl if you value free for up to 10 users and can run on your own servers.