kitio.aiAdded Oct 28, 2026
Document360
Free trialKnowledge base software with an AI assistant, search and chatbot
What is Document360?
Document360 is a knowledge base platform for building help centers, internal wikis, SOPs, user manuals and API documentation. Its Eddy AI assistant helps write articles, powers AI search and answers readers through a chatbot.
Writers get a portal with collaborative editing, custom review workflows, imports from Word and PDF, Mermaid diagrams and PDF export, while readers get a customizable site with SEO controls. An AI premium suite adds interactive decision trees and a support ticket deflector.
It suits SaaS, IT, finance, healthcare and other teams documenting products or processes, and enterprises get SSO, SCIM and analytics. Every customer is assigned a success manager, and the product starts with a 14-day free trial.
Features
- Eddy AI writing assistant
- AI search and chatbot
- Custom review workflows
- Word and PDF import
- API documentation
- SSO and SCIM
Tags
Releases
+ Submit new release- Listed
Document360 was added to the directory.
Organization
Document360
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
- Free trial duration
- 14 days
Sponsored
Your AI tool here
A Featured launch puts your tool in this spot and on the home page for a week.
Top Document360 alternatives
View allProductivity
Documentation sites drafted by the AI assistant you already use
Compare Document360
If you liked Document360
Enterprise AI search and assistant across all your company's apps
PaidProductivityMade in United StatesAI universal search across your work apps, files and content
Free trialProductivityMade in United StatesAI knowledge base that answers questions and keeps content verified
Free trialProductivityMade in United StatesRecords your clicks and turns them into step-by-step guides
Freemium · $35/moProductivityMade in United States
Pros and cons
Pros
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
Cons
- Prices only through a custom quote
- AI premium features cost extra
- More than small teams may need
Prompts & results
No prompts yet. Add your own prompt and output to help others use this tool.
Share a prompt
Reviews
Q&A
What is Document360?
Document360 is a knowledge base platform for building help centers, internal wikis, SOPs, user manuals and API documentation. Its Eddy AI assistant helps write articles, powers AI search and answers readers through a chatbot.
Can Document360 host API documentation?
Yes. API documentation is one of its listed use cases, alongside user manuals, SOPs and internal knowledge bases.
How much does Document360 cost?
Document360 is free trial. There is a 14-day free trial.
Is there a free version of Document360?
No, but you can try it free for 14 days before paying.
What are the main features of Document360?
Eddy AI writing assistant, AI search and chatbot, Custom review workflows, Word and PDF import, API documentation, SSO and SCIM.
Who makes Document360?
Document360 is made by Document360.
What are the best alternatives to Document360?
Popular alternatives include Docsie, Ubblu, Dewstack.