kitio.aiDocument360 vs Docsie
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Document360 starts at See pricing page and Docsie starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Eddy AI writing assistant
- AI search and chatbot
- Custom review workflows
- Word and PDF import
- API documentation
- SSO and SCIM
- Video to documentation
- Knowledge base portals
- AI documentation chatbot
- Course creation with certificates
- Self-hosted option
- API access
| Feature | Document360 | Docsie |
|---|---|---|
| Best for | Knowledge base software with an AI assistant, search and chatbot | Turn training videos and files into docs, courses and help centers |
| Category | Productivity | Productivity |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Document360 | Docsie |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Document360 starts at See pricing page and Docsie starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 12,500 AI credits at signup
- 5 video uploads
- 1 seat, custom domain
Hobby
$25/mo billed yearly
- 60K AI credits a month
- 1 seat, 10 GB storage
Premium
$170/mo billed yearly
- 500K AI credits a month
- 15 seats
- Custom branding and webhooks
Business
$249/mo billed yearly
- 1.2M AI credits a month
- 40 seats
- Confluence, GitHub, Jira integrations
Organization
$699/mo billed yearly
- 2.5M AI credits a month
- 90 seats
- Granular roles and permissions
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Document360
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
- Prices only through a custom quote
- AI premium features cost extra
- More than small teams may need
Docsie
- Free plan with custom domain
- Self-hosting available
- Wide integration list on Business
- Usage measured in AI credits
- Integrations require higher plans
- Listed prices assume yearly billing
Which one should you choose?
Choose Document360 if you want:
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
Watch out: prices only through a custom quote.
Choose Docsie if you want:
- Free plan with custom domain
- Self-hosting available
- Wide integration list on Business
Watch out: usage measured in ai credits.
Document360 vs Docsie FAQ
What is the difference between Document360 and Docsie?
Document360: Knowledge base software with an AI assistant, search and chatbot. Docsie: Turn training videos and files into docs, courses and help centers. Both are productivity tools.
Is Document360 or Docsie cheaper?
Document360 starts at See pricing page and Docsie starts at See pricing page. Check both pricing pages for current plans.
Do Document360 and Docsie have free plans?
Document360: No, 14-day trial. Docsie: Yes.
Who makes Document360?
Document360 is made by Document360.
Who makes Docsie?
Docsie is made by Docsie.
Which should I choose, Document360 or Docsie?
Choose Document360 if you value handles internal and public docs and ai helps both writers and readers. Choose Docsie if you value free plan with custom domain and self-hosting available.