kitio.aiChat Thing vs Hello24
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Chat Thing starts at $14/mo and Hello24 starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Training on sites, docs and Notion
- Web chat, WhatsApp and phone
- Calendar booking
- Order lookups and actions
- Human handoff
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
| Feature | Chat Thing | Hello24 |
|---|---|---|
| Best for | AI chat and voice agents trained on your website and docs | WhatsApp chatbot, commerce and marketing platform |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $14/mo | See pricing page |
| Free plan | Yes | No |
| Made by | Chat Thing | Hello24 |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Chat Thing starts at $14/mo and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 1 agent
- 1 data source
- 80k message tokens
Basic
$14/mo
- 3 agents
- 3.5M message tokens per month
- 2 team members
Standard
$49/mo
- 6 agents
- 19M message tokens per month
- 4 team members
Pro
$99/mo
- 20 agents
- 38M message tokens per month
- 6 team members
Enterprise
$299/mo
- 50 agents
- 120M message tokens per month
- Unlimited data sources
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Chat Thing
- Flat pricing, not per conversation
- Low-cost entry plan
- Phone receptionist on the same agent
- Free plan allows one data source
- Token-based limits take some working out
- Few team seats on lower plans
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
Which one should you choose?
Choose Chat Thing if you want:
- Flat pricing, not per conversation
- Low-cost entry plan
- Phone receptionist on the same agent
Watch out: free plan allows one data source.
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Chat Thing vs Hello24 FAQ
What is the difference between Chat Thing and Hello24?
Chat Thing: AI chat and voice agents trained on your website and docs. Hello24: WhatsApp chatbot, commerce and marketing platform. Both are customer support tools.
Is Chat Thing or Hello24 cheaper?
Chat Thing starts at $14/mo and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Do Chat Thing and Hello24 have free plans?
Chat Thing: Yes. Hello24: No.
Who makes Chat Thing?
Chat Thing is made by Chat Thing.
Who makes Hello24?
Hello24 is made by Hello24.
Which should I choose, Chat Thing or Hello24?
Choose Chat Thing if you value flat pricing, not per conversation and low-cost entry plan. Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat.